{"id":3477338,"url":"https://alion.io/job/sun-life-hong-kong-program-manager-canadian-shared-services","title":"Program Manager, Canadian Shared Services","company":{"id":2200035,"name":"Sun Life Hong Kong","domain":"sunlife.com.hk","url":"https://alion.io/company/sunlife-com-hk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":26,"ghost_share":0,"stale_share":0.346,"repost_share":0.154,"time_to_fill_p50_days":15,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":101000,"period":"year","method":"role_country_seniority_unknown","sample_n":1022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T19:12:47Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-04T23:56:24Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.\nAt Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.\nWhen you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.\nDiscover how you can make a difference in the lives of individuals, families and communities around the world.\nJob Description:\nReporting to the VP, Canadian Shared Services, the Program Manager acts as a strategic partner and is responsible for enabling the effective execution of strategic and operational priorities across the function. The role requires strong program coordination, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.\nWorking closely with the VP and leadership team, the Program Manager coordinates key programs and initiatives, supports leadership forums and communications, and ensures deliverables are executed on time. The role connects teams across Canadian Shared Services to drive alignment, monitor progress, and support disciplined follow-through.\nStrategic & Business Management Support\nWhat this means: highlights the “right hand to leadership” support - it’s anchored around enabling Canadian Shared Service LT to run the business effectively\nEnable leadership team execution of strategy by developing plans, tracking progress, and ensuring alignment across priorities\nLead and manage annual and quarterly planning cycles, ensuring prioritization, coordination, tracking and documentation across leadership teams\nProvide business management support to ensure leaders are aligned on strategy, messaging, and operating principles\nAct as a trusted partner to leaders, helping translate strategy into actionable plans and decisions\nEnable alignment across Ins Ops leaders and teams by connecting priorities, sharing insights, and driving coordinated execution\nOperational Performance, Data & Insights\nWhat this means: how to bring clarity and discipline to the business\nDevelop and manage key management operating system elements (e.g., scorecards, dashboards, monitoring tools)\nTrack and analyze business performance data to support decision-making and identify opportunities/issues\nProvide insights that help leadership assess progress against goals and adjust plans as needed\nCommunications & Engagement\nWhat this means: bringing leadership voice and clarity across the org\nDevelop and execute internal communications strategies to inform and engage teams and stakeholders\nDevelop senior leadership messaging in “the voice of” the leader, including preparation for speaking engagements (drafting speaking notes that the leader can personalize)\nEnsure consistent messaging aligned to strategy, priorities, and leadership direction\nSupport leadership in delivering clear communications across the organization (email comms, Engage posts, etc.)\nContribute to consistent reporting and governance practices that strengthen visibility, alignment, and execution across initiatives.\nBusiness Initiatives & Project Leadership\nWhat this means: this is about making things happen\nLead and/or support business initiatives in various capacities \nEnsure initiatives align to broader strategy and deliver intended business outcomes (work closely with STBP on alignment)\nProvide structure, coordination, and execution support across a portfolio of priorities\nLeadership Enablement & Governance\nWhat this means: it’s about being the “engine behind leadership effectiveness” -aligned to real day-to-day.\nSupport the VP and leadership team by coordinating priorities, governance activities, decision-support materials, and follow-up actions.\nTranslate leadership direction into structured plans, communications, and execution mechanisms that enable organizational follow-through.\nWhat You Need to Succeed\n Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.\nExperience working in project management functions or relevant experience\nHighly organized and able to effectively prioritize and manage multiple initiatives and deadlines for various stakeholders\nStrong and effective relationship builder with the ability to influence across boundaries\nExcellent communication and facilitation skills, including the ability to summarize and present in a clear and concise manner to executive-level audiences\nStrong problem solving, analytical and critical thinking skills with a continuous improvement mindset\nSelf-starter, takes initiative and has a desire to probe and solution\nAbility to work in ambiguous situations and with limited process definition or documentation\nAbility to adapt to change and pivot quickly with changing priorities\nAbility to manage through influence and collaborate to achieve goals\nUniversity or College degree or post-secondary education\nKnowledge of the Group Benefits or Health industry is an asset\nWhat’s in for for you ?\nBeing a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.\nOpportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more.\nFlexible Benefits from the day you join to meet the needs of you and your family.\nWe are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.\nThe Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.\nDiversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.\nPersons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to .\nWe are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.\nWe may use artificial intelligence to support candidate sourcing, screening, interview scheduling.\nWe thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.\nSalary Range:\n85,000/85 000 - 128,000/128 000Job Category:\nProject Management - ProcessPosting End Date:\n06/11/2026","description_format":"text","description_chars":7732,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-29T19:12:47Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.844,"p_room":0.9,"age_days":5,"expected_fill_days":15,"reasons":["conf:5","velocity","win:mid","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/sun-life-hong-kong-program-manager-canadian-shared-services","json_url":"https://alion.io/job/sun-life-hong-kong-program-manager-canadian-shared-services.json","meta":{"generated_at":"2026-11-05T02:20:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3007,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2200035},"rest":"https://alion.io/mcp/rest/get_company?id=2200035"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsun-life-hong-kong-program-manager-canadian-shared-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsun-life-hong-kong-program-manager-canadian-shared-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsun-life-hong-kong-program-manager-canadian-shared-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sun-life-hong-kong-program-manager-canadian-shared-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsun-life-hong-kong-program-manager-canadian-shared-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3477338}},{"tool":"search_jobs","arguments":{"company":"sunlife.com.hk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3477338},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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