{"id":3768426,"url":"https://alion.io/job/sun-life-servicenow-associate-software-engineer","title":"ServiceNow Associate Software Engineer","company":{"id":1049263,"name":"Sun Life","domain":"sunlife.ca","url":"https://alion.io/company/sunlife-ca","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":34,"ghost_share":0,"stale_share":0.353,"repost_share":0.147,"time_to_fill_p50_days":17,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waterloo, Canada","Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"JavaScript","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-04T20:49:55Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T07:14:11Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.\nAt Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.\nWhen you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.\nDiscover how you can make a difference in the lives of individuals, families and communities around the world.\nJob Description:\nSun Life is seeking talented professionals at all experience levels to join our dynamic Corporate IT team and help deliver cutting-edge enterprise applications that improve lives for our clients worldwide.\nAs a ServiceNow Associate Software Engineer in our Corporate IT division, you'll be at the heart of designing, developing, and supporting business-critical applications that power Sun Life's operations. You'll collaborate with experienced teams in an Agile environment to build scalable, reliable solutions that matter.\nThis role combines hands-on development with operational excellence.\nWhat will you do?\nDesign, develop, test, and maintain enterprise software applications and integration solutions\nTranslate business and technical requirements into effective solution designs\nWrite, maintain, and optimize code, scripts, and automation tools\nPartner with cross-functional teams-engineers, product owners, and business stakeholders-to deliver real results\nParticipate fully in Agile ceremonies: sprint planning, stand-ups, and retrospectives\nProvide hands-on application support, resolving incidents and troubleshooting issues\nContribute to clear system and project documentation\nChampion security, compliance, and change management best practices\nIdentify and drive automation opportunities that enhance efficiency\nJoin rotational on-call support to ensure production systems run smoothly\nWhat do you need to succeed?\nEducation & Experience\nBachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)\nRecent graduates with 0-2 years of internship/co-op experience, OR professionals with 3-5 years of software development or application support experience\nTechnical Skills\nHands-on programming experience with languages like JavaScript, Python, or similar\nSolid understanding of SQL and relational databases\nExperience with scripting and automation (PowerShell, shell scripting) -\nKnowledge of software development lifecycle concepts (Agile, DevOps)\nBonus: APIs, integrations, enterprise systems, CI/CD pipelines, cloud platforms, or modern DevOps practices\nProfessional Qualities\nSharp problem-solving and analytical thinking\nGenuine passion for learning new technologies and tools\nClear communicator who thrives in collaborative teams\nTeam player with a customer-first mindset\nNice to Have\nServiceNow development experience (scripts, UI policies, security rules)\nThird-party risk management knowledge\nExposure to financial systems or enterprise applications\nCloud technologies or modern data platform expertise\nAutomation frameworks or workflow tools experience\nIT service management process knowledge (incident, change, problem management)\nOnsite-offshore delivery model experience\nWhat's In It For You?\nA flexible, inclusive workplace where you can be your authentic self\nExposure to enterprise-scale technology platforms used by millions\nClear pathways for career growth and continuous learning\nMentorship and collaboration with experienced engineering teams\nA flexible group insurance program starting on your first day of work to meet your needs and those of your family\nOur Share Ownership Program gives you the opportunity to invest in Sun Life while benefiting from employer matching contributions\nWe are proud to be included in Great Place to Work's 2026 list of Canada's Best Workplaces.\nThe Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.\nDiversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.\nPersons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to .\nWe are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.\nWe may use artificial intelligence to support candidate sourcing, screening, interview scheduling.\nWe thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.\nSalary Range:\n60,000/60 000 - 91,500/91 500Job Category:\nIT - Application DevelopmentPosting End Date:\n17/11/2026","description_format":"text","description_chars":5818,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-04T20:49:55Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":17,"reasons":["conf:4","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/sun-life-servicenow-associate-software-engineer","json_url":"https://alion.io/job/sun-life-servicenow-associate-software-engineer.json","meta":{"generated_at":"2026-11-06T08:32:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15357,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1049263},"rest":"https://alion.io/mcp/rest/get_company?id=1049263"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsun-life-servicenow-associate-software-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsun-life-servicenow-associate-software-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsun-life-servicenow-associate-software-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sun-life-servicenow-associate-software-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsun-life-servicenow-associate-software-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3768426}},{"tool":"search_jobs","arguments":{"company":"sunlife.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3768426},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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