{"id":1294475,"url":"https://alion.io/job/sunbound-senior-product-manager","title":"Senior Product Manager","company":{"id":3812733,"name":"Sunbound","domain":"sunbound.ai","url":"https://alion.io/company/sunbound","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-27T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":230000,"currency":"USD","period":"year","gross":null,"usd_annual":230000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false},{"name":"Embeddings","optional":false},{"name":"Figma","optional":false},{"name":"Fine-tuning","optional":false},{"name":"Git","optional":false},{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-05-15T19:42:07Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-09-27T14:23:57Z","board_verified":true,"closed_at":null,"days_open":135,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":134},"description":"About Sunbound\nSunbound is Senior Living's Revenue Operating System.\nWe build AI-powered technology for assisted living and skilled nursing operators, giving them one connected platform to run their entire revenue operation. Admissions, private payments, Medicare and Medicaid claims, working capital. Everything between a resident moving in and the cash hitting the bank. Revenue on autopilot.\nSenior living operators got into this business to care for people. But fragmented systems, manual follow-up, and endless admin work pull them in the wrong direction.\nWe fix that. Sunbound replaces manual revenue work with intelligent automation so operators get back to what matters: care.\nThe results:\n$1B+ in payments processed annually\nOperators across 45 states\n40,000+ family interactions supported every year\n99%+ net collection rates\n95%+ on-time payments\n40+ hours reclaimed per community per month\n96%+ first-pass claims acceptance\nTrusted by Sinceri, Bickford, Maplewood, Spring Oak, Compass, and Omega. Backed by world-class investors.\nWhat You'll Do\nThere are two key business lines within Sunbound, both exist as part of a single user journey.\nPrivate Pay\nResidents typically join communities with cash already in their bank account. Sunbound assesses whether they are financially viable, protecting residents from committing to a decision where they may enter debt. We provide communities with data on the projected run rate, validate asset and income information, and project any issues with Medicaid eligibility across all 50 states.\nSunbound runs the accounts receivable billing cycle each month for every community. We scrub through invoices to discover anomalies or inconsistencies, flag it to the operator, and help them collect the right amount from their residents. At the heart of this is a deterministic and agentic engine that consumes copious amounts of structured and unstructured data to provide intelligence to the operator to make decisions.\nRevenue Cycle Management\nOnce it’s time to switch to insurance, residents will need to use their insurance to live at the community. Sunbound’s job is to totally automate what is normally an army of billers and humans that press buttons across thousands of portals and apps just to get paid by the insurance company. The nature of RCM means lots of communication in paper, paragraphs, and emails - perfect for an agent to process and help humans make decisions.\nWho you'll work with\nWe're a small and mighty team, and this role gives you exposure across the organization, from executive leadership to individual billers and support staff. Day to day, you'll work closely with:\nOur VP of Product brings a background in software engineering paired with hands-on founder experience, having built and led product for early stage companies across healthcare and consumer industries. He's hands-on, moves fast, and stays close to the latest tools and technology to help the team build smarter and more efficiently.\nHow you'll fit in\nYou have a technical background and think in systems.\nYou have an eye for detail and design, even if you're not a designer.\nYou're comfortable working across multiple tools and workflows to move fast and get things done.\nYou can connect the dots between gross margin impact and why a button needs to be right aligned.\nYou value autonomy and take ownership without waiting to be told what to do.\nWhat we're looking for\nBA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, or related)\n4+ years of product management or adjacent product-building experience\nStrong customer empathy and design thinking with a track record of shipping products people love\nPassion for AI, shown through hands-on building, prototyping, or side projects and a habit of staying current on research and tools\nHands-on fluency with LLM concepts including prompting, fine-tuning, embeddings, retrieval, and evaluation, and the judgment to translate these into reliable, user-facing products\nGenuine AI curiosity in practice: you follow model releases, understand how AI memory and context windows work, explore open-source LLMs, and regularly experiment with what's new\nFluency with modern prototyping tools including Cursor, Bolt, and Claude Code, and comfort with design and collaboration environments like Figma and Git\nFluency in data and experimentation, and the judgment to know when the data can't give you the answer\nProven ability to lead small, cross-functional teams toward ambitious goals with urgency and ownership\nAbility to translate between technical and non-technical audiences, synthesizing complex systems into clear, compelling narratives\nExcellent communication and storytelling skills\nWhat will make you stand out\nExperience in fintech, health-tech, or B2B SaaS products\nPrior experience building or launching LLM-powered features in a production environment\nFamiliarity with senior living, payments infrastructure, or revenue cycle management\nExperience running lightweight customer interviews or usability tests\nComfort with basic front-end concepts like components, states, and APIs\nCompensation Range\n$180,000—$230,000 USD\nOur Values\nThese aren't words on a wall. They're how we hire, give feedback, and make decisions every day.\nCare: The person behind the problem always comes first.\nIntellectual Honesty: Hard truths said early.\nOwn the Outcome: We are all drivers, not passengers.\nBias for Action: Bold moves, urgent execution.\nPrecision Matters: We get it right because it matters.\nPlay to Win: We find a way or make one.\nWhy Sunbound\nIf you're looking for a place where your work actually moves the needle, you found it.\nWe move fast, hold a high bar, and care deeply about doing things right. If that's how you're wired, you'll love it here. You'll be surrounded by people who are sharp, humble, and genuinely energized by the mission. A team that shows up for each other, celebrates wins loudly, and has real conversations early.\nThe impact is real too. Every feature shipped, every process improved, every customer supported has a direct effect on seniors and the families navigating one of the hardest transitions of their lives. That's not a marketing line. It's why people choose to stay.\nAnd the benefits match the ambition:\nCompetitive comp with equity so you own a piece of what you're building\n90% of your medical premium covered\nFully paid parental leave\nUnlimited PTO - and we actively encourage you to use it. Well-rested people do better work, make better decisions, and stay longer. Taking care of yourself isn't a perk here, it's part of the job\nAn AI-native environment where we trust you to do your best work\nWe're building something special here. Come be part of it.\nEqual Opportunity Employment\nWe are an equal opportunity employer. We welcome amazing people from all backgrounds, experiences, abilities, and perspectives. If you need a reasonable accommodation during the application process, email us at ","description_format":"text","description_chars":7020,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave","Unlimited PTO"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Senior Living & Assisted Living","Nursing Homes & Long-Term Care"],"lifecycle":[{"event":"open","at":"2026-09-26T08:53:16Z"}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.307,"p_room":0.28,"age_days":134,"expected_fill_days":42,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-09-27T05:45:00Z"},"pay":{"stated_usd_annual":230000,"is_top_pay":true},"html_url":"https://alion.io/job/sunbound-senior-product-manager","json_url":"https://alion.io/job/sunbound-senior-product-manager.json","meta":{"generated_at":"2026-09-28T01:04:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":637,"day_limit":5000,"remaining_today":4363,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}