{"id":3956951,"url":"https://alion.io/job/suncorp-digital-product-owner-mobile-apps","title":"Digital Product Owner – Mobile Apps","company":{"id":3624686,"name":"Suncorp","domain":"suncorp.co.nz","url":"https://alion.io/company/suncorp-co-nz","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Product","role_family":"Product","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brisbane, Australia","Sydney, Australia","Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Confluence","optional":true}],"status":"live","first_seen_at":"2026-11-09T02:39:28Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T20:31:56Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Digital Product Owner - Mobile Apps\nPermanent Role\nLocation Melbourne , Brisbane or Sydney\nAbout the role:\nThe Digital Product Owner - Mobile Apps will be responsible for supporting the Digital Service domain for all aspects of mobile app delivery. This includes the technical and business integration of existing and emerging authenticated experiences, to enable the delivery of the best-in-class, digital customer experience.\nThe role of the Digital Product Owner - Mobile Apps is to lead and provide support to the delivery and business ownership of the mobile app-based digital self-service assets, tools and experiences. This role will be leading a stream of work primarily focusing on new features and optimisation within the Insurance Self Service mobile apps (AAMI, Suncorp, GIO, Shannons and Bingle).\nMore specifically, you will:\nSupport the business owner on all mobile digital assets, customer services and tools.\nProvide operational support of the alignment across the network of internal stakeholders (Insurance Claims & Operations) involved in the implementation of mobile app features.\nFacilitate the delivery and ongoing management of features for the digital service assets, including customer support management.\nTrack performance and customer insights for digital service assets and explore future growth opportunities.\nSupport the operational collaboration with technology delivery and infrastructure teams.\nWork collaboratively with supporting teams within the Digital Customers function to drive practical channel strategy realisation.\nWork collaboratively with assisted channel teams across Insurance functions to better understand business and customer impacts and identify further opportunities for integration of conversational technologies across channels.\nAbout You:\nTertiary qualification - Business, eCommerce, Information Systems, Marketing or related disciplines (Desired) or the equivalent professional experience.\nDigital and Financial services industry experience (Mandatory).\n2-3 years of experience operating within a digital / eCommerce environment, ideally from an insurance environment, claims experience (desirable).\nPrevious experience delivering digital programs of work and implementation of complex digital solutions with proven business outcomes.\nTrack record of building collaborative relationship with a diverse stakeholder base.\nKey Capabilities:\nStrong structured and logical thinking, attention to detail, problem solving skills.\nAwareness of current mobile-native technologies and emerging mobile experience trends.\nPassionate customer experience advocate.\nAdvanced level of Agile maturity - embedding the principles.\nAdvanced level in JIRA, Confluence and Project Management tools.\nExperience developing strong relationships based on mutual trust and respect. Team player with a solution-oriented approach and a natural passion for innovation and creativity.\nWhat You’ll Enjoy\nAccess our award-winning Shine platform - your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.\nOpportunity to receive performance-based Incentives and Suncorp shares for eligible employees\nHybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually\nPaid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees\nFree wellbeing coaching, a dedicated Employee Council, and confidential EAP access\nDiscounts at 900+ retailers, Fitness Passport, and reduced super fees\nPaid volunteer leave, donation matching, and unlimited emergency response leave\nDiversity is celebrated through employee resource groups and inclusive policies for all families\nExplore our full benefits\nAt Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.","description_format":"text","description_chars":4316,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Flexible schedule","Growth opportunities","Hybrid work","Parental leave"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-11-09T09:11:07Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":15,"reasons":["conf:2","velocity","win:early","comp:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/suncorp-digital-product-owner-mobile-apps","json_url":"https://alion.io/job/suncorp-digital-product-owner-mobile-apps.json","meta":{"generated_at":"2026-11-11T22:08:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43740,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3624686},"rest":"https://alion.io/mcp/rest/get_company?id=3624686"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsuncorp-digital-product-owner-mobile-apps"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsuncorp-digital-product-owner-mobile-apps"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsuncorp-digital-product-owner-mobile-apps"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/suncorp-digital-product-owner-mobile-apps\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsuncorp-digital-product-owner-mobile-apps"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3956951}},{"tool":"search_jobs","arguments":{"company":"suncorp.co.nz","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3956951},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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