{"id":3744322,"url":"https://alion.io/job/sungrow-distribution-service-engineer-germany-2","title":"Distribution Service Engineer - Germany","company":{"id":180476,"name":"Sungrow","domain":"sungrowpower.com","url":"https://alion.io/company/sungrow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"A","score":89,"open_postings":85,"ghost_share":0,"stale_share":0.235,"repost_share":0,"time_to_fill_p50_days":98,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Munich, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T11:37:53Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-11T16:18:57Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Your mission\nServus und hallo bei uns hier bei Sungrow! We're thrilled to introduce a key role as a trusted technical partner for distributors, installers, and end users. You will help make sure our customers get responsive, practical, and high-quality support for Sungrow solutions.\nCurious what this is all about? Let's dive right in:\nManage technical requests from distributors, installers, and end users through hotline and ticketing systems.\nDiagnose product and system issues remotely and coordinate effective solutions with our internal technical teams.\nDeliver technical training sessions on Sungrow PV and ESS solutions for distributors and installers.\nSupport on-site troubleshooting and customer visits together with local and regional colleagues when needed.\nCreate and maintain FAQs, technical guidance, training content, and knowledge-base materials.\nPrepare regular service reports and share insights on recurring issues, product performance, and customer needs.\nYour profile\nAll right, all right, that was intriguing, wasn't it? Now, to fit this role and be happy in it for a long time, your ideal background should look a lot like this:\nBachelor's degree or higher in Electrical Engineering, Electronics, Power Systems, or a comparable field.\nAt least three years of experience in after-sales, technical support, field service, O&M, or a similar technical role.\nGood knowledge of PV, ESS, inverters, power electronics, and electrical troubleshooting.\nExperience with ticketing systems, technical documentation, and customer-facing communication.\nA proactive, independent, and solution-oriented approach with strong attention to detail.\nGerman and English C1; Chinese or another European language is a plus.\nWillingness to travel occasionally.\nWhy us?\nJoin our Service team and work at the heart of how customers experience Sungrow. You will:\nWork with greentech solutions, from PV inverters to energy storage, in a fast-growing, international industry.\nCollaborate closely with technical experts across EMEA and with colleagues at our Munich HQ.\nGrow your expertise through hands-on exposure to real customer cases and regular product training.\nMake a visible difference by helping distributors and installers succeed with our solutions.","description_format":"text","description_chars":2254,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Chinese","level":"All levels","optional":true},{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Solar Energy"],"lifecycle":[{"event":"open","at":"2026-11-04T12:38:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":98,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/sungrow-distribution-service-engineer-germany-2","json_url":"https://alion.io/job/sungrow-distribution-service-engineer-germany-2.json","meta":{"generated_at":"2026-11-11T18:07:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34745,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":180476},"rest":"https://alion.io/mcp/rest/get_company?id=180476"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsungrow-distribution-service-engineer-germany-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsungrow-distribution-service-engineer-germany-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsungrow-distribution-service-engineer-germany-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sungrow-distribution-service-engineer-germany-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsungrow-distribution-service-engineer-germany-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3744322}},{"tool":"search_jobs","arguments":{"company":"sungrowpower.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3744322},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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