{"id":3000965,"url":"https://alion.io/job/sungrow-distribution-service-engineer-romania","title":"Distribution Service Engineer - Romania","company":{"id":180476,"name":"Sungrow","domain":"sungrowpower.com","url":"https://alion.io/company/sungrow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"A","score":91,"open_postings":93,"ghost_share":0,"stale_share":0.161,"repost_share":0,"time_to_fill_p50_days":102,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bucharest, Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":61000,"period":"year","method":null,"sample_n":20315},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T11:09:29Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-23T22:12:18Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":1},"description":"Your mission\nBună și a warm welcome from all of us here at Sungrow!\nWe’re looking for a Distribution Service Engineer - Romania who enjoys being close to customers, solving technical service topics, and making sure issues move from question to solution smoothly.\nYou’ll become an important point of connection between our customers, service partners, and internal teams in Romania. Curious what that looks like in practice? Let’s dive right in:\nTake ownership of assigned regional customer tickets, coordinating their handling and supporting efficient resolution of service requests.\nSupport the approval and coordination of service partners involved in regional customer service activities.\nContribute to system testing, issue feedback, and service process optimization, working closely with the Service Platform team and relevant CRM processes.\nAct as a single point of contact for key customers, including distributors and installers, supporting service issues and maintaining clear customer communication through online channels and on-site visits.\nDeliver customer training and practical service guidance to help customers and partners work effectively with our solutions.\nCoordinate internally across departments on spare-parts logistics, service issues, and major incidents affecting assigned customers.\nYour profile\nAll right, that sounds like quite a mix of technology, customer interaction, and hands-on problem solving, doesn’t it? To feel at home in this role and make an impact for the long run, your background could look something like this:\nTechnical education or degree in electrical engineering, electronics, energy engineering, automation, or a comparable technical field.\nExperience in technical service, after-sales support, field service, distribution service, or another customer-facing technical role is highly valuable.\nComfortable troubleshooting technical issues and coordinating their resolution with customers, service partners, and internal stakeholders.\nConfident using ticketing and CRM systems to document cases, track progress, and provide structured feedback.\nStrong customer communication skills, with the confidence to support distributors and installers both remotely and during on-site visits.\nRomanian C1 and English B2 or higher, enabling smooth communication with local customers and international colleagues.\nWell-organized and comfortable managing several customer cases while keeping priorities and major incidents clearly in focus.\nWillingness to travel within Romania when customer support, training, or on-site service activities require it.","description_format":"text","description_chars":2589,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Romanian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Romania","iso":"RO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Solar Energy"],"lifecycle":[{"event":"open","at":"2026-10-21T12:08:44Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":102,"reasons":["conf:2","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/sungrow-distribution-service-engineer-romania","json_url":"https://alion.io/job/sungrow-distribution-service-engineer-romania.json","meta":{"generated_at":"2026-10-24T01:27:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2395,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":180476},"rest":"https://alion.io/mcp/rest/get_company?id=180476"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsungrow-distribution-service-engineer-romania"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsungrow-distribution-service-engineer-romania"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsungrow-distribution-service-engineer-romania"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sungrow-distribution-service-engineer-romania\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsungrow-distribution-service-engineer-romania"}]}