{"id":3002705,"url":"https://alion.io/job/sungrow-emea-customer-success-manager-poland","title":"Customer Success Manager - Poland","company":{"id":4431660,"name":"Sungrow EMEA","domain":"sungrow-emea.com","url":"https://alion.io/company/sungrow-emea","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"A","score":90,"open_postings":84,"ghost_share":0,"stale_share":0.19,"repost_share":0,"time_to_fill_p50_days":98,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T12:28:12Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-01T13:04:54Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Your mission\nHello and a warm welcome from all of us here at Sungrow!\nWe’re looking for a Customer Success Manager - Poland to support and grow our C&I and Residential business by combining technical expertise with strong partner relationships. Sitting between technical sales and partner success, you’ll help our customers and partners choose the right solutions, build confidence in our technology, and turn great technical support into long-term business success.\nCurious what that looks like in practice? Let’s dive right in:\nAct as a trusted technical and commercial partner for customers, distributors, installers, and other relevant partners across our C&I and Residential PV business.\nSupport partners with solution design, product selection, technical consultations, and pre-sales guidance, helping identify the right Sungrow solutions for their applications.\nDevelop strong, long-term partner relationships by understanding business needs, following up on technical and commercial topics, and proactively identifying opportunities for further cooperation.\nEnable partners through product presentations, technical training, workshops, and knowledge sharing, helping them confidently position and work with our solutions.\nGather structured feedback on products, technical requirements, market trends, and competitor solutions, sharing relevant insights with our product, sales, service, and technical teams.\nWork closely with sales, service, product, marketing, and distribution colleagues to create a smooth partner journey from the first technical discussion through implementation and ongoing cooperation.\nYour profile\nAll right, that was an interesting mixture, wasn’t it? This isn’t a purely commercial sales position, nor is it a purely technical engineering role. We’re looking for someone who enjoys being where technology, partners, and business meet.\nA degree or comparable technical background in electrical engineering, renewable energy, energy systems, electronics, or a related field would be highly valuable.\nExperience in technical sales, pre-sales, solution engineering, partner success, customer success, or technical account management, ideally within solar PV, energy storage, electrical equipment, or power electronics.\nGood understanding of solar PV systems and inverter technology, with knowledge of Residential and/or C&I applications; experience with energy storage solutions is a strong plus.\nStrong communication and relationship-building skills, with the ability to explain technical concepts clearly to both technical and commercially focused partners.\nA proactive, customer-focused mindset with the ability to identify partner needs, solve problems, and turn technical expertise into long-term customer value.\nPolish C1 and English B2 or higher, with willingness to travel within Poland for customer meetings, partner visits, workshops, and training activities.","description_format":"text","description_chars":2899,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Polish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Solar Energy","EV Charging","Power Supplies & Power Electronics"],"lifecycle":[{"event":"open","at":"2026-10-21T12:45:18Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":10,"expected_fill_days":98,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/sungrow-emea-customer-success-manager-poland","json_url":"https://alion.io/job/sungrow-emea-customer-success-manager-poland.json","meta":{"generated_at":"2026-11-01T15:20:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23453,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4431660},"rest":"https://alion.io/mcp/rest/get_company?id=4431660"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsungrow-emea-customer-success-manager-poland"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsungrow-emea-customer-success-manager-poland"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsungrow-emea-customer-success-manager-poland"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sungrow-emea-customer-success-manager-poland\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsungrow-emea-customer-success-manager-poland"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3002705}},{"tool":"search_jobs","arguments":{"company":"sungrow-emea.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3002705},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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