{"id":1854371,"url":"https://alion.io/job/sungrow-it-support-engineer-poland","title":"IT Support Engineer - Poland","company":{"id":180476,"name":"Sungrow","domain":"sungrowpower.com","url":"https://alion.io/company/sungrow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"A","score":90,"open_postings":48,"ghost_share":0,"stale_share":0.208,"repost_share":0,"time_to_fill_p50_days":134,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Wrocław, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":53000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":552},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-04-14T16:30:05Z","employer_posted_date":"2026-04-14","last_verified_at":"2026-10-11T02:53:53Z","board_verified":true,"closed_at":null,"days_open":179,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":178},"description":"Your mission\nHello there and a warm welcome to Sungrow! We’re thrilled to introduce a key role that connects our cutting-edge technology with the stable operation of our production and office systems, the IT Support Engineer.Curious what this is all about? Let’s dive right in:\nDeploy, maintain, and respond to incidents for factory information systems and IT infrastructure.\nProvide crucial IT support during critical production periods, including on-site troubleshooting.\nInstall, configure, maintain, and troubleshoot Windows, macOS, and Linux operating systems.\nSupport employee end-user devices (computers, phones, mobile devices) and office equipment.\nAssist in maintaining the factory network environment, including switches, routers, and wireless networks.\nProvide support for meeting room IT equipment and AV systems.\nSupport factory smart systems, including CCTV, access control, and time & attendance systems.\nCollaborate with HQ or regional IT teams to promote standardization and security.\nYour profile\nAll right, all right, that was intriguing, wasn't it? Now, in order to fit in this role, and be happy for a long time, your ideal background should look a lot like this:Bachelor’s degree or above in Computer Science, IT, or a related field.\nAt least 3 years of experience in IT support or infrastructure operations, preferably in manufacturing.\nFamiliarity with Windows Active Directory domain management and basic Linux administration.\nAbility to independently analyze and resolve end-user and network issues.\nSolid understanding of basic networking concepts (TCP/IP, VPN, LAN/WAN).\nStrong service mindset, adaptable to a factory environment, and skilled in prioritizing issues.\nEnglish reading and writing skills (C1); spoken English is a plus.\nKnowledge of Polish or other European languages is a plus.\nWhy us?\nJoin a dynamic workplace in the solar sector where you'll be instrumental in ensuring the smooth operation of our factory's IT systems, contributing directly to our mission of providing clean power for all. You'll work within an international team, gaining opportunities for technical knowledge enhancement and contributing to a rapidly growing industry. We offer an adequate salary and an attractive bonus package.","description_format":"text","description_chars":2245,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Polish","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Industrial Engineering"],"lifecycle":[{"event":"open","at":"2026-10-04T20:18:44Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.586,"p_room":0.44,"age_days":178,"expected_fill_days":134,"reasons":["conf:9","win:tail","crowd:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/sungrow-it-support-engineer-poland","json_url":"https://alion.io/job/sungrow-it-support-engineer-poland.json","meta":{"generated_at":"2026-10-11T04:43:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3752,"day_limit":5000,"remaining_today":1248,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":180476},"rest":"https://alion.io/mcp/rest/get_company?id=180476"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsungrow-it-support-engineer-poland"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsungrow-it-support-engineer-poland"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsungrow-it-support-engineer-poland"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sungrow-it-support-engineer-poland\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsungrow-it-support-engineer-poland"}]}