{"id":3331374,"url":"https://alion.io/job/sungrow-service-operations-coordinator-europe","title":"Service Operations Coordinator - Europe","company":{"id":180476,"name":"Sungrow","domain":"sungrowpower.com","url":"https://alion.io/company/sungrow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"A","score":91,"open_postings":89,"ghost_share":0,"stale_share":0.18,"repost_share":0,"time_to_fill_p50_days":100,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bucharest, Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":30000,"period":"year","method":null,"sample_n":15479},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-27T11:17:35Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-02T00:54:44Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Your mission\nSalut și bun venit la Sungrow!\nReady to start your career in an international service environment? As our Service Operations Coordinator, you will support the day-to-day activities that keep our European service organization organized, connected, and moving forward.\nWorking closely with colleagues across different teams, you will gain hands-on experience with service processes, systems, customer cases, and operational coordination. Curious what your day could look like? Let’s dive in:\nSupport the coordination and administration of service requests, contracts, work orders, and customer cases.\nKeep service information accurate and up to date in the relevant systems and help colleagues access the information they need.\nFollow up on service milestones, contract dates, documentation, and invoicing-related information.\nAssist with preparing regular operational reports and highlighting missing information, delays, or recurring issues.\nSupport project handovers into service and help maintain clear and complete project and service documentation.\nWork closely with Service Managers, Field Service, Remote O&M, Finance, Logistics, and Sales colleagues across Europe.\nYour profile\nAll right, sounds interesting so far? Now let’s look at what could help you feel at home and grow in this role:\nA degree or professional qualification in Business Administration, Operations, Supply Chain, Engineering, or a related field, or comparable practical experience.\nFirst practical experience through an internship, student job, traineeship, or junior position in operations, customer service, project coordination, logistics, administration, or a similar area is a plus.\nGood organizational skills, attention to detail, and a structured approach to keeping track of tasks and information.\nComfortable working with MS Office, particularly Excel, while previous exposure to CRM, ERP, or ticketing systems is a plus.\nA collaborative and proactive mindset, with the confidence to communicate with colleagues from different teams and countries.\nEnglish C1; Romanian B2 or higher is a plus, and additional European languages are welcome.","description_format":"text","description_chars":2138,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Romanian","level":"Upper-Intermediate (B2)","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Solar Energy"],"lifecycle":[{"event":"open","at":"2026-10-27T12:13:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":100,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/sungrow-service-operations-coordinator-europe","json_url":"https://alion.io/job/sungrow-service-operations-coordinator-europe.json","meta":{"generated_at":"2026-11-02T01:31:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2377,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":180476},"rest":"https://alion.io/mcp/rest/get_company?id=180476"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsungrow-service-operations-coordinator-europe"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsungrow-service-operations-coordinator-europe"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsungrow-service-operations-coordinator-europe"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sungrow-service-operations-coordinator-europe\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsungrow-service-operations-coordinator-europe"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3331374}},{"tool":"search_jobs","arguments":{"company":"sungrowpower.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3331374},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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