{"id":1953653,"url":"https://alion.io/job/sunollo-product-manager","title":"Product Manager","company":{"id":3901562,"name":"Sunollo","domain":"sunollo.com","url":"https://alion.io/company/sunollo","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":8000,"max":10000,"currency":"SGD","period":"month","gross":true,"usd_annual":93708},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-06T00:00:00Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Role Purpose\nSunollo is a fast-growing residential solar company in Singapore looking for a Technical Product Manager to own the end-to-end ecosystem of technology, applications and digital tools that power our business.\nThe role will own both Sunollo-built products—including our customer, partner and operations applications—and third-party platforms such as CRM, calling, messaging and customer support tools.\nThis person will define what technology Sunollo needs, what we should build versus buy, how our products should evolve, and ensure that the overall technology ecosystem remains reliable, intuitive and scalable as the company grows.\nKey Ownership Areas\n1. Product Strategy & RoadmapOwn the product vision and roadmap across Sunollo’s customer-facing and internal applications.\n\nTranslate customer and business needs into clear product requirements and priorities.\n\nDecide what to build, improve, simplify or retire based on user impact and business value.\n\nBalance new feature development with technical improvements and platform stability.\n\nSuccess looks like: A clear, prioritised roadmap with high-value features delivered consistently and strong adoption by users.\n2. Technology Ecosystem & Build-vs-Buy DecisionsOwn the overall ecosystem of proprietary and third-party tools across Sales, Operations, Installation and Customer Experience.\n\nEvaluate whether existing platforms such as CRM, calling and messaging tools remain fit for purpose.\n\nOptimise configuration, workflows, integrations and automation across platforms.\n\nLead decisions on whether Sunollo should build, buy, integrate or replace technology solutions.\n\nSuccess looks like: A simple, integrated and cost-effective technology stack that supports business growth without unnecessary duplication or manual work.\n3. Customer & User ExperienceOwn the UI/UX and usability of Sunollo’s digital products.\n\nGather insights from homeowners, sales teams, installers, operations and CX teams.\n\nIdentify friction points and redesign workflows to make tools simpler and more intuitive.\n\nContinuously review whether existing features are still serving their intended purpose.\n\nSuccess looks like: High user adoption and satisfaction, intuitive customer and employee journeys, and fewer pain points across key workflows.\n4. Engineering Delivery & Platform ReliabilityLead and prioritise the work of backend, full-stack and other engineering resources.\n\nTranslate product priorities into executable development plans and releases.\n\nEnsure bugs, incidents and system issues are resolved within defined SLAs.\n\nEstablish appropriate standards for uptime, testing, release quality and technical performance.\n\nAddress recurring issues through permanent fixes rather than repeated workarounds.\n\nSuccess looks like: Reliable platforms with high uptime, fast resolution of critical issues and predictable delivery from the engineering team.\n5. Integration, Automation & Business EfficiencyUnderstand end-to-end workflows across Sales, Operations, Installation and Customer Experience.\n\nIdentify opportunities to automate repetitive work and eliminate manual handoffs.\n\nImprove data flow and integration between Sunollo’s different platforms.\n\nUse technology to increase speed, productivity and scalability across the organisation.\n\nSuccess looks like: Reduced manual work, fewer process errors and measurable productivity improvements enabled by technology.\n6. Innovation & Future Product OpportunitiesStay ahead of developments in consumer technology, SaaS, AI and solar technology platforms.\n\nIdentify new capabilities that could improve Sunollo’s customer or operating model.\n\nExplore opportunities to turn internally developed technology into products or revenue streams.\n\nDevelop business cases for new digital products and technology investments.\n\nSuccess looks like: Sunollo continuously adopts relevant new technology and builds differentiated digital capabilities that can create strategic or commercial advantage.\nCandidate Profile\nWe are looking for a senior product professional with 10+ years of experience managing end-to-end digital products, ideally within a strong consumer technology environment such as mobility, marketplaces, travel, food delivery, property technology or similar businesses.\nThe ideal candidate will bring:\nStrong experience owning consumer-facing web or mobile products.\n\nProven product strategy, roadmap and prioritisation capability.\n\nExperience working closely with and leading engineering teams.\n\nStrong understanding of UI/UX, customer journeys and user research.\n\nExperience with SaaS platforms, CRM, integrations and workflow automation.\n\nGood technical understanding of APIs, system integrations and software development.\n\nStrong commercial judgement and the ability to make build-versus-buy decisions.\n\nComfort operating in a fast-growing business where both the product and technology organisation are still evolving.\n\nExperience in solar or renewable energy is advantageous but not required.\nSkills\nMicrosoft CRM, Messaging Tools, CRM Integration, Customer Journey, Engineering Management, Buying Strategy, Consumer Products, Systems Integration, UI, Product Management, Technical Product Development, Customer Journey Mapping, Product Roadmap, Product Development, UX, Agile Software Development, Product Strategy, 3rd Party 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