{"id":1516105,"url":"https://alion.io/job/sunset-tower-hotel-night-auditor","title":"Night Auditor","company":{"id":1983664,"name":"Sunset Tower Hotel","domain":"sunsettowerhotel.com","url":"https://alion.io/company/sunsettowerhotel","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["West Hollywood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":86000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1605},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T09:33:46Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-12T17:29:08Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Position Purpose\nResponsible for ensuring that all Front Desk daily duties are completed accurately and in a timely manner and ensure that all policies and standards are adhered to. Multitasking position with accounting and front desk responsibilities and serves as the interface between the hotel and guests during the night shift. Responsible providing excellent guest service. Checks front office accounting records for accuracy and daily summarizes and complies the day shift information for the hotel’s financial records. Tracks room statistic prepares a summary of daily financial activity and reviews daily reports to ensure system accuracy and correct postings to the hotel system. This is a part time relief position.\nDuties and Responsibilities include but are not necessarily limited to the following:\nMain responsibilities include registering guests, making, and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.\nPossess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times.\nAcknowledge all guests, anticipate needs, and always respond promptly to always maintain positive guest relations.\nProcess guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them.\nMaintain guest history files.\nEnsuring that all end-of-day activities have been successfully executed by employees in all departments.\nReconcile OTA reservations on a nightly basis ensuring commissions are not double charged.\nSet-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps.\nFile registration cards and vouchers by room number.\nAssist and process overbooked or “walked” guests.\nAssist and provide room change accommodations.\nDocument all guest requests, complaints, or problems.\nResolve guest complaints to ensure guest satisfaction.\nMaintain organized and clean work area with necessary supplies.\nResponsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times.\nCommunicate with prior shift’s Front Desk Agent to review all follow-up items.\nAnswer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette.\nAnswer phones and take reservations, as necessary.\nAll other tasks as assigned by direct supervisor and management.\nProcess end of day reports.\nKnowledge, Skills, and Attributes\nStrong customer service skills. Must be able to effectively communicate with guests and colleagues. \nKnowledge of safety and security procedures\nAdvanced math and bookkeeping skills including intermediate excel skills\nAttentions to detail and organization\nAbility to perform computer-based tasks including data entry, accounting, reconciliations, running daily reports etc. \nTime management and multitasking skills\nAbility to solve problems and diffuse tense situations \nGood eye for details and questions items that appear to post incorrectly\nMust be energetic and outgoing.\nMust be a team player with the ability to work under minimal supervision.\nMust have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.\nMust be able to exercise confidentiality and discretion.\nKnowledge of surrounding area is not required, but a plus.\nQualifications\nEducation: High school diploma or GED required; college degree preferred.\nExperience: Minimum 2 years of Front Desk supervisory experience in a hotel.","description_format":"text","description_chars":3980,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T09:33:46Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.755,"p_room":0.75,"age_days":11,"expected_fill_days":16,"reasons":["conf:8","win:late","comp:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/sunset-tower-hotel-night-auditor","json_url":"https://alion.io/job/sunset-tower-hotel-night-auditor.json","meta":{"generated_at":"2026-10-12T21:43:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35454,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1983664},"rest":"https://alion.io/mcp/rest/get_company?id=1983664"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsunset-tower-hotel-night-auditor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsunset-tower-hotel-night-auditor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsunset-tower-hotel-night-auditor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sunset-tower-hotel-night-auditor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsunset-tower-hotel-night-auditor"}]}