{"id":1405785,"url":"https://alion.io/job/sunshine-behavioral-health-call-center-representative","title":"Call Center Representative","company":{"id":1838626,"name":"Sunshine Behavioral Health","domain":"sunshinebehavioralhealth.com","url":"https://alion.io/company/sunshinebehavioralhealth","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-21T16:49:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-24T09:44:54Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Customer Service Representative - Mission-Driven | Cherry Creek, CO\n**IN PERSON - this is Not a Remote role**\nAt Sunshine Behavioral Health, every call is an opportunity to change - and even save - a life.\nWe’re a national leader in addiction recovery and mental health treatment, and we’re growing our high-performance Call Center team in Cherry Creek, Colorado.\nIf you’re competitive, persuasive, resilient, and motivated by impact - keep reading.\nSchedule:\n12:00pm-8:30pm - Sunday thru Thursday (Friday and Saturday OFF)\nWhat You’ll Do\nThis is NOT a passive customer service role.\nThis is consultative, relationship-driven inside sales in a high-volume call environment.\nYou will:\nTake inbound & outbound calls from individuals seeking treatment\nBuild trust quickly in emotionally sensitive conversations\nUse strong objection-handling skills\nGuide prospective clients toward next steps in the admissions process\nMaintain accurate records in Salesforce & EMR systems\nWork closely with Admissions to convert leads into successful enrollments\nHit performance goals while maintaining empathy and professionalism\nEvery conversation counts.\n**IN PERSON - this is Not a Remote role**\nWho We’re Looking For\nTop performers from:\nInside sales\nCall centers\nRetail sales\nHospitality\nCustomer-facing roles\nHigh-volume service environments\nYou are:\nGoal-driven and competitive\nComfortable working toward metrics and performance expectations\nConfident redirecting conversations\nResilient under pressure\nNaturally persuasive but empathetic\nMotivated by both impact and advancement\nExperience in behavioral health is helpful - but not required.\n**IN PERSON - this is Not a Remote role**\nCareer Growth\nHigh performers move into our Admissions Coordinator (Inside Sales) role.\nWe promote from within. If you bring the performance, we bring the opportunity.\nWhat You Get\n $20/hour starting pay\nMedical, Dental & Vision Insurance\nPTO + Paid Holidays\n401(k) with Company Match\nMission-driven, high-impact work environment\nReal opportunity for advancement\n Requirements\nHigh school diploma or GED\nProven sales or customer service experience with measurable success\nAbility to work scheduled shifts (including a weekend day)\nStrong verbal and written English communication skills\nProfessionalism in high-stress conversations\nSuccessful completion of a pre-employment background and drug screen (including THC/marijuana) is required.\nIf you want a role where:\nYou compete\nYou convert\nYou grow\nYour work truly matters\nApply today and turn conversations into life-changing decisions.","description_format":"text","description_chars":2559,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-09-28T17:45:59Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":332500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.544,"p_room":0.55,"age_days":32,"expected_fill_days":23,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/sunshine-behavioral-health-call-center-representative","json_url":"https://alion.io/job/sunshine-behavioral-health-call-center-representative.json","meta":{"generated_at":"2026-10-24T12:54:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18612,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1838626},"rest":"https://alion.io/mcp/rest/get_company?id=1838626"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsunshine-behavioral-health-call-center-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsunshine-behavioral-health-call-center-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsunshine-behavioral-health-call-center-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sunshine-behavioral-health-call-center-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsunshine-behavioral-health-call-center-representative"}]}