{"id":237053,"url":"https://alion.io/job/sunsource-customer-service-team-lead","title":"Customer Service Team Lead","company":{"id":4406,"name":"SunSource","domain":"sunsrce.com","url":"https://alion.io/company/sunsource","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":103,"ghost_share":0,"stale_share":0.291,"repost_share":0,"time_to_fill_p50_days":95,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Elko, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":192000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2287},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-27T18:57:38Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-13T13:41:11Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"Customer Service Representative Lead\nGENERAL DESCRIPTION\nThe successful candidate will be responsible for sales of corporate products to business and industrial establishments over the telephone and internet. The Industrial Inside Sales/Customer Service Representative will maintain accounts and conduct day to day activities to keep account customers satisfied. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non-standard, value added solutions to customer problems; enter all sales orders and purchase orders into the computer system; and set up part numbers and manage contract files.\nWORK EXPERIENCE REQUIREMENTS\n5 plus years related experience and/or training; or Bachelor's degree (B. 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