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We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.\nWe are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.\nYou will:\nProvide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.\n\nTriage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.\n\nMonitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).\n\nIdentify where internal tooling might be developed or obtained to improve support efficiency.\n\nReproduce issues, create test cases and improve test coverage, if you have experience with testing.\n\nYou are:\nExperienced in customer support, with 3+ years of experience providing developer support to technical customers.\n\nProficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.\n\nExcellent communication skills and fluency in English.\n\nSkilled in using Linux/Unix operating systems and the command line.\n\nExperienced working with GitHub Issues and Discussions.\n\nBonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.\n\nHaving a degree in Computer Science is a plus too.\n\nTimezones & Logistics\nIt’s a full-time position with a required location in APAC time zones (we don’t believe in sustainability of overnight shifts).\n\nWhat We Offer\nFully Remote\nWe hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.\n\nESOP\nEvery team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.\n\nTech Allowance\nUse this budget to set up your ideal work environment-laptop, monitor, headphones, or whatever helps you do your best work.\n\nHealth Benefits\nSupabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.\n\nAnnual Off-Sites\nOnce a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.\n\nFlexible Work\nWe operate asynchronously and trust you to manage your own time. You know what needs to be done and when.\n\nProfessional Development\nEvery team member receives an annual education allowance to spend on learning-courses, books, conferences, or anything that supports your growth.\n\nAbout the Team\nSupabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.\n~400 team members\n\n60+ countries\n\n20+ languages spoken\n\nOver $1B raised (including our $500M Series F)\n\n540,000+ community members\n\nWe move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. 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