{"id":3760738,"url":"https://alion.io/job/super-staff-intake-specialist","title":"Intake Specialist","company":{"id":669239,"name":"Super Staff","domain":"superstaff.com","url":"https://alion.io/company/superstaff-2","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Medellín, Colombia","Bogotá, Colombia","Barranquilla, Colombia","Bucaramanga, Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3500000,"max":null,"currency":"COP","period":"month","gross":null,"usd_annual":10836},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T18:28:10Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T09:32:40Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"This role is ideal for a bilingual, energetic professional who enjoys talking to people, qualifying leads, and guiding them through a smooth sales and intake process.\nYou will be the firm’s first point of contact with potential new clients. You will screen and qualify leads, schedule initial consultations, and make sure every person who reaches out leaves better off, whether through a consultation, a referral, or helpful resources. You will work closely with the firm’s sales team and Firm Administrator, and your work will be supervised by an attorney.\nKey Responsibilities:\nTalk to leads and identify whether they are qualified by asking a series of questions designed to identify the ideal A+ client, target the correct legal issues, gauge urgency and motivation, and determine whether there is a potential conflict of interest.\nScreen out unqualified leads using the same set of questions.\nSchedule qualified leads for initial consultations (sales calls).\nInitiate the pre-engagement glidepath for all prospects scheduled for an initial consultation, creating a sense of excitement and urgency about engaging the firm and improving the show-up rate.\nMake sure everyone who contacts the firm is better off, whether by scheduling a consultation, making a referral to an appropriate firm or contact, or sharing the firm’s free resources.\nPrepare the salesperson with all the information needed for a successful consultation.\nPrepare engagement agreements and follow up to ensure prospects sign and make the agreed payment.\nStay in contact with leads who do not schedule consultations, prospective new clients (PNCs) who do not show up, and PNCs who do not sign after their initial consultation, to keep the door open.\nUpdate the firm’s databases, reports, and spreadsheets to track incoming calls, leads qualified, consultations scheduled, referral sources, and other key metrics.\nRequirements\nRequirements\nFluent in Spanish and English (spoken and written).\nPrior customer service experience (required).\nSales background; energetic and professional.\nExperience with a CRM, particularly data tracking and reporting (required).\nEducation or work experience equivalent to a bachelor’s degree. A degree is a plus but not a firm requirement.\nKnowledge of the legal industry is an asset.\nReal-life experience, including overcoming a major obstacle or making an important life change, is a plus.\nBenefits\nSalary: $3.500.000 COP monthly\nSchedule: Monday to Friday\nWork Modality: 100% Work from Home\n Job Security: Indefinite Term Contract (Término Indefinido)\n Full Benefits: Complete Colombian legal benefits (Prima, Cesantías, EPS, etc.)\n Growth: Opportunity to grow with a US immigration law firm","description_format":"text","description_chars":2697,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Colombia","iso":"CO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-11-04T18:28:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:0","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":10836,"is_top_pay":false},"html_url":"https://alion.io/job/super-staff-intake-specialist","json_url":"https://alion.io/job/super-staff-intake-specialist.json","meta":{"generated_at":"2026-11-06T12:40:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23057,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669239},"rest":"https://alion.io/mcp/rest/get_company?id=669239"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsuper-staff-intake-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsuper-staff-intake-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsuper-staff-intake-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/super-staff-intake-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsuper-staff-intake-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3760738}},{"tool":"search_jobs","arguments":{"company":"superstaff.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3760738},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}