{"id":3957584,"url":"https://alion.io/job/super-staff-regional-operations-specialist-dispatch-coordinator","title":"Regional Operations Specialist (Dispatch Coordinator)","company":{"id":669239,"name":"Super Staff","domain":"superstaff.com","url":"https://alion.io/company/superstaff-2","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PHP","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-11-09T09:36:49Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T22:30:26Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are seeking a highly detail-oriented and process-drivenRegional Operations Specialist to support one of our largest clients. This role is closely aligned with a dispatch position, focusing on internal coordination and operational readiness. The primary responsibility is to ensure that drivers are fully prepared and equipped for each assignment through timely and accurate back-office support.\nKey Responsibilities:\nAct as the key liaison between internal teams: field operations, drivers, and account management.\nCoordinate via text and SMS communication with drivers to ensure they are aligned with schedules and expectations.\nHandle calls for internal communication only-no direct customer interaction.\nCollaborate with the Customer Service team to proactively address and resolve driver-related issues.\nReview and update paperwork to ensure accuracy, completeness, and client alignment.\nMonitor driver activity to ensure accurate milestone marking for each order.\nAdd and track order milestones in the system to maintain visibility and accountability.\nAnticipate potential gaps by reviewing orders in advance and requesting any missing information.\nEnsure operational readiness by making sure drivers have all necessary documents and instructions before their assignments.\nMaintain up-to-date records and documentation to support reporting and performance reviews.\nRequirements\nExtreme attention to detail with the ability to execute with minimal to zero errors.\nStrong written communication skills for efficient and professional SMS/text updates.\nDependable and highly organized with a proactive, solution-oriented mindset.\nExperience or strong interest in logistics, dispatch, or back-office coordination roles.\nAbility to quickly learn new software platforms and follow established processes.\nSelf-motivated and able to work independently in a remote work environment.\nProven ability to manage time effectively while handling multiple tasks.\nKnowledgeable in using Zendesk\nTools & Platforms:\nSlack - Internal team collaboration\nGoogle Suite - Document and file management\nZendesk - Ticketing and support platform (training provided)\nDialPad - Internal phone system (training provided)\nBenefits\nHMO with 1 free dependent upon hire\nLife Insurance\nNight Differential\n20 PTO credits annually\nVL and SL cash conversion\nAnnual Performance-Based Merit Increases and Employee Recognition\nGreat Company Culture\nCareer Growth and Learning\nEquipment provided by the company\nOnsite for the first 2 months and will transition to Hybrid setup\nNight Shift, Tuesdays and Wednesdays off\n Php 42,000 basic + allowance","description_format":"text","description_chars":2610,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-11-09T09:36:49Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":19,"reasons":["conf:0","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/super-staff-regional-operations-specialist-dispatch-coordinator","json_url":"https://alion.io/job/super-staff-regional-operations-specialist-dispatch-coordinator.json","meta":{"generated_at":"2026-11-11T01:28:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":175,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669239},"rest":"https://alion.io/mcp/rest/get_company?id=669239"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsuper-staff-regional-operations-specialist-dispatch-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsuper-staff-regional-operations-specialist-dispatch-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsuper-staff-regional-operations-specialist-dispatch-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/super-staff-regional-operations-specialist-dispatch-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsuper-staff-regional-operations-specialist-dispatch-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3957584}},{"tool":"search_jobs","arguments":{"company":"superstaff.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3957584},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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