{"id":4035093,"url":"https://alion.io/job/superdial-head-of-security-it","title":"Head of Security & IT","company":{"id":3368,"name":"SuperDial","domain":"superdial.com","url":"https://alion.io/company/superdial","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":164,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlingame, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"HIPAA","optional":false},{"name":"IAM","optional":false},{"name":"Okta","optional":false},{"name":"SOC 2","optional":false},{"name":"VPN","optional":false},{"name":"AWS","optional":true},{"name":"GCP","optional":true}],"status":"live","first_seen_at":"2026-11-10T18:58:17Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T14:55:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About SuperDial\nSuperDial is an AI company transforming revenue cycle operations by automating complex payer interactions and the administrative phone calls that slow healthcare down. Our voice automation platform handles mission-critical workflows on behalf of healthcare organizations, at scale.\nFollowing our Series B, we are entering our next phase of growth. Our customers trust us with sensitive health and financial data, and the security of our platform and our company is foundational to that trust.\nThe Role\nSuperDial is hiring its first Head of Security & IT: a hands-on leader who will own the company's security, compliance, and corporate IT functions end to end.\nThis is a builder role. You will set the security strategy, run our compliance programs, and keep our people, devices, and vendors secure, while partnering closely with Engineering on the security of the product itself. You will be the person customers, auditors, and leadership turn to when they need confidence that SuperDial is secure.\nSuccess means audit-ready compliance programs, a corporate IT environment that is secure by default, and a security posture that scales with the company rather than slowing it down.\nThis role is based in our San Francisco office and reports to [reporting line - confirm].\nWhat You'll Own\nCompliance programs\nOwn SuperDial's compliance programs end to end, including SOC 2 and HIPAA (and future frameworks as customer needs evolve)\n\nDrive audit readiness and lead evidence collection across the company\n\nWrite, maintain, and enforce security and compliance policies\n\nManage relationships with auditors and compliance vendors\n\nIdentify and close compliance gaps before they become customer or audit issues\n\nCorporate IT\nManage devices, identity and access management (IAM), and SSO across the company\n\nEnforce VPN usage and endpoint protection on all company devices\n\nAdminister core software and SaaS tools, including provisioning and license management\n\nOversee contractor-delivered IT support and hold vendors to clear service standards\n\nInformation security\nDesign, implement, and monitor security controls across the company\n\nRun regular risk assessments and maintain the risk register\n\nLead vulnerability management, from identification through remediation\n\nOwn security monitoring arrangements, whether in-house or through managed providers\n\nBuild and test incident-response plans so the company is ready before an incident occurs\n\nEmployee lifecycle and training\nRun security awareness training for all employees and contractors\n\nOwn the security side of onboarding and offboarding, partnering with People Ops\n\nEnsure timely access provisioning and removal across all systems\n\nMaintain the documentation that supports these processes for audits\n\nApplication security\nSchedule and manage penetration tests, and define testing scope with Engineering\n\nTrack findings and drive remediation to closure with engineering owners\n\nPartner with Engineering on secure development practices; you are accountable for the program, not for personally performing every technical review\n\nThird-party security\nRun vendor security assessments before onboarding new tools and partners\n\nManage vendor access controls and conduct ongoing reviews\n\nTrack vendor-related risks and contractual security obligations\n\nRespond to customer security questionnaires and support security reviews in the sales process\n\nWhat You Bring\n7+ years in security, IT, or compliance, including at least 2 years leading a security or IT function\n\nDirect ownership of a SOC 2 audit (Type II preferred) from readiness through report\n\nWorking knowledge of HIPAA security requirements and handling of protected health information (PHI)\n\nHands-on experience administering IAM/SSO (e.g., Okta, Google Workspace), MDM, and endpoint protection tools\n\nExperience running vulnerability management, penetration testing programs, and incident-response planning\n\nExperience assessing and managing third-party vendor risk\n\nComfort being both strategic and hands-on: writing the policy, configuring the tool, and presenting to leadership\n\nClear, confident communication with engineers, executives, auditors, and customers alike\n\nNice to Have\nExperience as the first security or IT hire at a venture-backed startup\n\nBackground in healthcare technology, revenue cycle management, or another regulated industry\n\nFamiliarity with compliance automation platforms (e.g., Vanta, Drata)\n\nExposure to cloud security (AWS or GCP) and AI/ML systems handling sensitive data\n\nRelevant certifications such as CISSP, CISM, CISA, or Security+\n\nOur Values\nGrowth Mindset - We embrace challenges, continuous learning, and personal development.\n\nDirect & Respectful Feedback - We value candid communication and fast feedback loops without ego.\n\nSpeed Matters - We move quickly, iterate often, and thrive in fast-paced environments.\n\nHigh Standards - We care deeply about quality, details, and making sound decisions.","description_format":"text","description_chars":4960,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Medical AI","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-11-10T19:54:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":164,"reasons":["conf:0","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/superdial-head-of-security-it","json_url":"https://alion.io/job/superdial-head-of-security-it.json","meta":{"generated_at":"2026-11-11T17:22:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33103,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3368},"rest":"https://alion.io/mcp/rest/get_company?id=3368"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsuperdial-head-of-security-it"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsuperdial-head-of-security-it"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsuperdial-head-of-security-it"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/superdial-head-of-security-it\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsuperdial-head-of-security-it"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4035093}},{"tool":"search_jobs","arguments":{"company":"superdial.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4035093},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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