{"id":9623,"url":"https://alion.io/job/superdial-staff-software-engineer-applied-ai","title":"Staff Software Engineer, Applied AI","company":{"id":3368,"name":"SuperDial","domain":"superdial.com","url":"https://alion.io/company/superdial","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlingame, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":200000,"max":275000,"currency":"USD","period":"year","gross":null,"usd_annual":275000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Anthropic","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Go","optional":false},{"name":"HIPAA","optional":false},{"name":"Hugging Face","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"LangChain","optional":false},{"name":"LlamaIndex","optional":false},{"name":"LLM","optional":false},{"name":"LLM Evaluation","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"LLMOps","optional":false},{"name":"OpenAI","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Terraform","optional":false},{"name":"TypeScript","optional":false},{"name":"FHIR","optional":true},{"name":"HL7","optional":true}],"status":"live","first_seen_at":"2025-08-21T17:43:15Z","employer_posted_date":"2026-11-08","last_verified_at":"2026-11-09T12:18:37Z","board_verified":true,"closed_at":null,"days_open":444,"trust":{"level":"ok","repost_count":1,"flags":["company_stale"],"days_open":444},"description":"SuperDial is seeking a Staff Software Engineer, Applied AI to build and scale the backend systems that power LLM applications in healthcare. This role is ideal for an engineer who thrives at the intersection of backend architecture and applied AI, designing APIs, pipelines, and infrastructure that make LLMs reliable, secure, and cost-efficient in production. If you want to push LLMs beyond demos into mission-critical healthcare workflows, we’d love to hear from you.\nAbout the Role:\nBackend for LLMs - Architect and implement scalable, low-latency APIs and services that wrap, orchestrate, and optimize LLMs for healthcare use cases.\n\nData & Retrieval Pipelines - Build ingestion, preprocessing, and retrieval-augmented generation (RAG) pipelines to ground LLMs in clinical and revenue-cycle data.\n\nLLMOps & Observability - Design systems for model monitoring, evaluation, cost tracking, and guardrails, ensuring reliability and responsible use.\n\nPerformance & Optimization - Engineer solutions for caching, batching, load balancing, and scaling LLM workloads across cloud and containerized environments.\n\nSecurity & Compliance - Implement HIPAA-ready infrastructure, data governance, and auditability for LLM-powered applications.\n\nCross-Functional Collaboration - Partner with product, ML engineers, and healthcare experts to translate business workflows into robust backend systems.\n\nTechnical Leadership - Drive end-to-end delivery of LLM backend projects, establish engineering best practices, and mentor peers in LLM system design.\n\nAbout You:\n5+ years of backend or full-stack software engineering experience, with 3+ years working on ML/LLM-enabled applications.\n\nStrong coding skills in Python (and ideally one statically typed language such as Go, Java, or TypeScript).\n\nExperience with LLM integration frameworks (Hugging Face, LangChain, LlamaIndex, OpenAI APIs, Anthropic, etc.).\n\nDeep knowledge of distributed systems, service-oriented architecture, and building APIs at scale.\n\nCloud-native expertise: AWS/GCP/Azure, Kubernetes, Docker, Terraform, etc.\n\nFamiliarity with MLOps/LLMOps practices: CI/CD for models, evaluation harnesses, monitoring, and reproducibility.\n\nExcellent system design skills and the ability to align technical architecture with product goals.\n\nPreferred Qualifications:\nExperience applying LLMs in healthcare or other regulated industries (FHIR, HL7, HIPAA).\n\nHands-on experience with RAG pipelines, vector databases, and structured-output orchestration.\n\nBackground in enterprise SaaS or mission-critical platforms where uptime, latency, and scale matter.\n\nKnowledge of responsible AI, safety, and privacy-preserving ML techniques.\n\nWhat’s in it for you?\nThe opportunity to apply cutting-edge AI to one of the world’s most important industries.\n\nA leadership role with ownership over core ML/LLM systems and influence on technical direction.\n\nCompetitive salary, equity options, and benefits, including health, dental, and vision coverage.\n\nWho We Are\nSuperDial is transforming AI in healthcare by building scalable, AI-powered solutions that optimize revenue cycle management. Join us and help shape the future of AI in healthcare.\nCompensation: The base salary for this role ranges from $200,000 to $275,000, depending on experience and qualifications. We also offer equity and benefits as part of our total compensation package.","description_format":"text","description_chars":3376,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Medical AI","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2025-08-21T17:43:15Z"},{"event":"close","at":"2026-09-01T07:13:49Z"},{"event":"reopen","at":"2026-11-08T23:02:49Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.566,"p_room":0.28,"age_days":444,"expected_fill_days":164,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":275000,"is_top_pay":true},"html_url":"https://alion.io/job/superdial-staff-software-engineer-applied-ai","json_url":"https://alion.io/job/superdial-staff-software-engineer-applied-ai.json","meta":{"generated_at":"2026-11-09T13:34:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17930,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3368},"rest":"https://alion.io/mcp/rest/get_company?id=3368"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsuperdial-staff-software-engineer-applied-ai"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsuperdial-staff-software-engineer-applied-ai"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsuperdial-staff-software-engineer-applied-ai"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/superdial-staff-software-engineer-applied-ai\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsuperdial-staff-software-engineer-applied-ai"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":9623}},{"tool":"search_jobs","arguments":{"company":"superdial.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":9623},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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