Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 2, 2026.
Key
Responsibilities Develop and maintain training programs, user guides, e-learning content, and quick reference materials. Deliver classroom, virtual, and elbow-to-elbow training for providers, clinical staff, and non-clinical users. Provide application training for new hires, new clinics, system upgrades, and new functionality. Develop deep knowledge of supported applications, workflows, and role-specific processes. Support application assignments, user access, training requests, and proficiency tracking. Coordinate training schedules, environments, attendance, documentation, and resources. Evaluate training effectiveness and identify opportunities for curriculum and workflow improvement. Partner with clinical, operational, and IT teams to ensure training aligns with application functionality and organizational standards. Support workflow optimization to improve provider efficiency, patient experience, and clinical quality. Participate in application testing, implementations, go-lives, stabilization, and change management activities. Required
Qualifications Associate's Degree in Health Informatics, Education, Nursing, IT, or a related field. 3+ years of experience in clinical application training, healthcare informatics, EHR training, or healthcare IT. Knowledge of healthcare information systems and clinical workflows. Strong presentation, communication, facilitation, and organizational skills. Ability to translate technical application functionality into clear, role-specific training. Relevant education and experience may be substituted.
Preferred
Qualifications Bachelor's Degree in Health Informatics, Instructional Design, Nursing, Education, IT, or related field. Experience with Epic or another enterprise EHR system. Experience supporting ambulatory clinical workflows, providers, implementations, upgrades, or go-lives. Epic Credentialed Trainer certification. CPHIMS, PMP, Instructional Design, or Adult Learning certification.
Benefits Salary based on experience and qualifications $110,000 - $140,000

