{"id":4172941,"url":"https://alion.io/job/supermicro-application-engineer-11","title":"Application Engineer","company":{"id":58834,"name":"Supermicro","domain":"supermicro.com","url":"https://alion.io/company/supermicro","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":19,"ghost_share":0,"stale_share":0.053,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Hadoop","optional":false},{"name":"HPC","optional":false}],"status":"live","first_seen_at":"2026-10-15T07:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-12T15:12:32Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Job Req ID: 29885\nAbout Supermicro:\nSupermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.\nJob Summary:\nSupermicro is looking for talented and passionate Application Engineer who has in-depth knowledge in computer / server architecture, You will be responsible in providing technical supports to our enterprise, data centers, and HPC customers, and working with Product Manager to provide the best customer service. The ideal candidate must have strong technical background in computer/server product as well as exceptional communication skill -- ability to interface with all level of management staffs in professional manner.\nEssential Duties and Responsibilities:\nWork closely with customers to resolve technical issues including motherboard, server systems on the phone or by E-mails\nWork with various internal teams, R&D HW, SW, production to resolve technical issues\nIdentify technical issues and resolve computer hardware and software problems\nContinuously develop knowledge base of Supermicro current and new products\nProactively resolving customers technical issues\nAct as the product expert, with deep technical understanding, engaging with both the product support team and development team to provide correct product solutions to customers\nQualifications:\nBachelor's degree in Computer Engineering or Electrical Engineering is preferred\n2 years of working / technical support experience in computer systems and/or servers is a plus\nStrong organizational and well-developed social skills\nHighly analytical, creative, detail oriented, organized, good team player is a plus\nExcellent telephone etiquette skills and on-site support skills\nExcellent knowledge of Server / Workstation GPU products\nStrong communication skill in both verbal and written\nSalary Range\n$85,000 - $90,000\nThe salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.\nEEO Statement\nSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. 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