{"id":3788145,"url":"https://alion.io/job/supermicro-application-engineer-9","title":"Application Engineer","company":{"id":58834,"name":"Supermicro","domain":"supermicro.com","url":"https://alion.io/company/supermicro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":98,"open_postings":14,"ghost_share":0,"stale_share":0.071,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Hadoop","optional":false},{"name":"HPC","optional":false},{"name":"Linux","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T01:57:58Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Req ID: 30665\nAbout Supermicro:\nSupermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.\nJob Summary:\nLocated in San Jose, CA, the Application Engineer will be responsible for delivering technical support for computer servers and workstations, working independently with sales, FAEs, service teams, and customers to resolve Super Micro product issues.\nEssential Duties and Responsibilities:\nProvide expert technical support to customers, troubleshooting and resolving complex issues related to motherboards, server systems, and PC peripherals through various communication channels (phone, email, and on-site visits).\nDiagnose and resolve computer hardware and software issues with precision and efficiency.\nCollaborate closely with the sales team to provide technical insights and support, ensuring a unified approach to customer service.\nDeliver compelling product presentations and technical demonstrations during on-site visits with the sales team.\nMaintain and expand technical expertise by staying current on all new and existing product lines.\nCollaborate with the Product Management team to handle, clarify, and resolve quality issues.\nQualifications:\nBachelor’s degree in EE or CS, with 1+ years of professional experience (preferred).\nAt least 1+ year of hands-on end-user experience working with computer systems or servers - possibly in school, personal projects, or as part of a non-technical role.\nExtensive hands-on experience and deep expertise in computer architecture, including servers, workstations, and associated services.\nExperienced in developing or deploying advanced scripts and applications for automation on Windows and Linux platforms.\nStrong communication skills (both verbal and written), with the ability to handle sensitive situations professionally.\nAbility to motivate and guide others while maintaining a professional and courteous demeanor.\nExceptional organizational and social skills to foster a collaborative and productive work environment.\nSalary Range\n$85,000 - $90,000\nThe salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.\nEEO Statement\nSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. 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