{"id":1589206,"url":"https://alion.io/job/supermicro-field-application-engineer","title":"Field Application Engineer","company":{"id":58834,"name":"Supermicro","domain":"supermicro.com","url":"https://alion.io/company/supermicro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":108000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":86},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Hadoop","optional":false},{"name":"HPC","optional":false}],"status":"live","first_seen_at":"2026-09-19T07:00:00Z","employer_posted_date":"2026-09-19","last_verified_at":"2026-10-06T00:38:26Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Job Req ID: 29355\nAbout Supermicro:\nSupermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.\nJob Summary:\nThe Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The FAE will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The FAE must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.\nEssential Duties and Responsibilities:\nProvide technical pre-sales and occasional post-sales assistance to customers.\nEnrich the Supermicro offering by evangelizing technology and Supermicro portfolio within enterprise customers.\nAssist with technical support escalation, and pre-sales queries.\nBe the trusted advisor within specific customer base, engaging at all levels within customers, up to C-Suite.\nManage and develop leads from a technical capability standpoint.\nDeliver POC to end-users, and manage POCs end to end.\nAbility to investigate and work around issues.\nDeliver training to customers and end-users on new product offerings and roadmaps.\nAssist internal sales with training, occasional exhibitions and regular meetings.\nQualifications:\nA degree in related field desirable but not necessary. A degree can be offset by relevant experience.\n5+ years relevant experience within IT, specifically within Compute, Storage, and/or Networking.\nGood solution design and diagnostic skills.\nFamiliarity and experience with range of Operating Systems, Storage Software, and/or Network Operating Systems would be beneficial.\nStrong background with compute and storage hardware and architecture desired.\nGood ability to present and communicate ideas and solutions to a wide range of client type.\nEEO Statement\nSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. 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