{"id":3291907,"url":"https://alion.io/job/supermicro-sr-field-application-engineer-6","title":"Sr. Field Application Engineer","company":{"id":58834,"name":"Supermicro","domain":"supermicro.com","url":"https://alion.io/company/supermicro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":98,"open_postings":12,"ghost_share":0,"stale_share":0.083,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":43},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Hadoop","optional":false},{"name":"HPC","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-26T20:22:32Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T07:39:09Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Req ID: 30568\nAbout Supermicro:\nSupermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.\nJob Summary:\nThe Sr. Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. You will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. You must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.\nEssential Duties and Responsibilities:\nWorks closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions.\nProvides technical leadership in Pre-Sales and oversee implementation of such solutions.\nHighly technical problem solver who understands system architecture, hardware and software interaction.\nShould possess basic HW debug skills.\nManage and leads product HW and SW engineers during product development.\nManage and leads teams during investigation and resolution of problems in the field.\nHas a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues.\nDevelop and review systems solutions, technical bid responses and presentations.\nWork cross-department to ensure customer satisfaction and timely resolution of issues.\nAbility to build and demonstrate proof-of-concept that meets or exceeds customer business needs.\nAbility to present the corporate brand, product messaging and solutions to customers.\nVisit on-site facilities and operations to enable solution integration and issue resolution.\nSome travel required (up to 25%).\nQualifications:\nBachelors' or Masters' degree in engineering discipline; computer science, computer engineering and electrical engineering preferred.\nExcellent communication skills and business sense required.\n10 yrs+ experience in working with tier1 customers and partners in South Africa region.\nMinimum 5 year related experience with Compute/Storage Server or Data Center or IT Infrastructure experience desired.\nStrong background and experience with x86-based server architecture.\nSolid HW system design and diagnostics skills.\nFamiliarity with Firmware, Linux, Windows and virtualization platforms is a plus.\nStrong technical communication and leadership skills to lead investigations with engineers of multiple disciplines.\nIndividual must be able to work effectively in a high pressure environment.\nFluency in English and local language required, other languages are plus.\nEEO Statement\nSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. 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