{"id":1588793,"url":"https://alion.io/job/supermicro-sr-project-manager","title":"Sr. Project Manager","company":{"id":58834,"name":"Supermicro","domain":"supermicro.com","url":"https://alion.io/company/supermicro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":160000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Hadoop","optional":false},{"name":"HPC","optional":false},{"name":"Jira","optional":true},{"name":"Microsoft Project","optional":true}],"status":"live","first_seen_at":"2026-09-29T07:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-01T15:34:32Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Req ID: 30086\nAbout Supermicro:\nSupermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.\nJob Summary:\nSupermicro is seeking an experienced Sr. Technical Project Manager to join our team. This role is responsible for driving project management and customer coordination for strategic customers.\nYou will serve as the primary point of contact for tracking requests, managing pending issues, ensuring schedule adherence, and coordinating resources. The ideal candidate is a strong organizer and communicator who can bridge technical teams and customers, facilitate on-site support when needed, and continuously improve service delivery.\nEssential Duties and Responsibilities:\nServe as the main project coordinator for strategic customers, tracking all requests, pending issues, and deliverables to ensure timely progress and resolution.\nMonitor project schedules, consolidate status updates, and provide clear reporting to both internal stakeholders and customers.\nConduct regular customer satisfaction surveys and feedback sessions to identify areas for improvement and strengthen relationships.\nCoordinate on-site support and cross-functional rapid response team deployments, including travel when required, to manage critical situations and ensure successful outcomes.\nIdentify opportunities for improvement during on-site activities and collaborate with technical teams to define and implement enhancement plans.\nManage resources effectively, including manpower allocation and hardware requirements from headquarters, to support customer projects.\nFacilitate cross-functional collaboration between ETF engineers, PM, Service, FAE, Rack, and RD teams to drive efficient issue resolution and project delivery.\nMaintain accurate project documentation, dashboards, and status reports to ensure transparency and accountability.\nIdentify potential risks, bottlenecks, and process improvement opportunities to enhance overall service quality and efficiency.\nTravel is required (25%- 30%)\nQualifications:\nBachelor’s degree in Computer Engineering, Electrical Engineering, Mechanical Engineering, Computer Science, Information Systems, Information Technology, Business Administration, or a related field.\nPMP certification is a plus.\n6+ years of project management or technical account management experience, preferably in data center or server/system industry.\nStrong understanding of technical concepts (server systems, validation, deployment, software/firmware management) to effectively interface with engineering teams and customers.\nAbility and willingness to travel for on-site customer support when required.\nProven experience managing customer projects, tracking issues, and coordinating cross-functional resources.\nExcellent organizational, communication, and stakeholder management skills.\nExperience with project management tools (Jira, Microsoft Project, or similar) and customer satisfaction measurement.\nSoftware or firmware management experience is a plus.\nStrong problem-solving skills with the ability to drive projects under pressure in a fast-paced environment.\nSalary Range\n$160,000 - $180,000\nThe salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.\nEEO Statement\nSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.","description_format":"text","description_chars":4430,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":6,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Storage Systems","Servers & Data Center Hardware"],"lifecycle":[{"event":"open","at":"2026-10-01T15:29:42Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["conf:11","win:early","comp:brand"],"computed_at":"2026-10-02T03:23:27Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":true},"html_url":"https://alion.io/job/supermicro-sr-project-manager","json_url":"https://alion.io/job/supermicro-sr-project-manager.json","meta":{"generated_at":"2026-10-02T03:23:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4659,"day_limit":5000,"remaining_today":341,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}