{"id":1637626,"url":"https://alion.io/job/supernova-technology-data-analyst","title":"Data Analyst","company":{"id":3854034,"name":"Supernova Technology","domain":"supernovatechnology.com","url":"https://alion.io/company/supernova-technology","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":81000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Google Sheets","optional":false},{"name":"Looker","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-08-26T22:03:38Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-04T02:13:46Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"About Supernova Technology\nFounded in 2014, we offer the industry’s first and only cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan. By combining thought leadership in suitability and risk management with industry-leading education and the latest technology, Supernova enables advisors to deliver holistic, goals-based advice and to help their clients achieve financial wellness. We partner with the industry’s largest banks, most prominent insurance companies and leading online brokerages to democratize access to securities-based lending and better the entire financial ecosystem.\nWhy Join Supernova?\nAt Supernova Technology, we believe that the best results come from a team that is passionate, driven, and supported in all aspects of their professional lives. Here, you’ll work alongside talented and innovative individuals who are committed to driving the future of securities-based lending technology. We foster a culture of collaboration, continuous learning, and growth, where each person’s contributions make a real impact.\nAbout the Role\nWe are looking for a Data Analyst to join our UK/Europe team in a role that balances hands-on data work with customer support. You will query, validate, and manage data and turn it into accurate reporting and insight, while also supporting clients on data-related questions, discrepancies, and operational issues. Both sides of the role are important, and the mix will vary day to day.\nWorking on the Supernova platform, you will investigate and resolve data issues, maintain databases, and build and maintain dashboards and reports, as well as act as a knowledgeable point of contact for clients who can trace issues and communicate findings clearly. The ideal candidate is analytically rigorous, comfortable querying and managing data, and equally at ease working with clients to resolve their questions.\nResponsibilities\nData Analysis & Reporting\nCollect, clean, transform, and validate data from multiple sources; write and optimize SQL to investigate issues, reconcile records, and answer business/client questions.\nBuild, maintain, and enhance dashboards, scheduled reports, and KPIs for internal stakeholders and clients.\nAnalyze trends and perform root-cause analysis on data discrepancies and integration/processing failures; deliver clear ad hoc analysis to support decision-making.\nSupport database maintenance (integrity checks, performance tuning, backups, access administration) in coordination with engineering.\nSupport data migrations and integrations by validating mapping, conversions, and file processing, documenting issues as they arise.\nCustomer Support\nServe as the point of contact for UK/Europe clients on data, reporting, and operational queries (chat, helpdesk, email, video/phone), triaging and resolving tickets within SLA and escalating when needed.\nInvestigate client-reported data discrepancies across systems and translate findings into clear, non-technical explanations that build client confidence.\nMonitor data jobs, file processing, and reporting pipelines to proactively catch issues before they affect clients.\nMaintain incident documentation, knowledge-base articles, and reporting definitions.\nCross-Team Collaboration\nRepresent the voice of the customer to Product, Engineering, and Program Management, surfacing recurring issues that may point to product or process changes.\nBuild platform and domain expertise over time toward becoming a regional subject-matter expert for data and reporting.\nQualifications\nBachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, or related field (or equivalent practical experience).\n2+ years in a data analyst, business intelligence, or analytical role.\nStrong SQL skills across relational databases, plus working knowledge of database maintenance concepts (data integrity, performance, access controls).\nProficiency with a BI tool (Power BI, Tableau, or Looker) and advanced spreadsheet skills (Excel or Google Sheets).\nSolid grasp of data quality, validation, and reconciliation practices.\nExcellent written and verbal communication skills, able to explain technical issues to non-technical stakeholders.\nStrong ownership and ability to work independently, remote, on a largely US-based team.\nBased in the UK, able to work across UK/European and US time zones, including occasional off-hours coverage.\nScripting for data analysis (Python or R) preferred. \nFamiliarity with integration concepts (APIs, SFTP/file-based transfers, message queues) preferred. \nExposure to cloud data or logging/monitoring tools (AWS or Azure) preferred. \nFinancial services, banking, or securities-based lending experience preferred. \nJoin us and make an impact while growing your career at Supernova!","description_format":"text","description_chars":4839,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:40:09Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.475,"p_room":0.35,"age_days":37,"expected_fill_days":16,"reasons":["conf:32","win:tail","comp:junior"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/supernova-technology-data-analyst","json_url":"https://alion.io/job/supernova-technology-data-analyst.json","meta":{"generated_at":"2026-10-04T03:02:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4604,"day_limit":5000,"remaining_today":396,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}