{"id":1322374,"url":"https://alion.io/job/supertails-centre-manager","title":"Centre Manager","company":{"id":2799246,"name":"Supertails","domain":"supertails.com","url":"https://alion.io/company/supertails","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1152},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T06:09:52Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-09-28T21:26:49Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Role Overview:\nWe are looking for a Centre Manager to take end-to-end ownership of centre operations, revenue, customer experience, and people management.\nKey Responsibilities:\n* Manage day-to-day centre operations and ensure smooth functioning.\n* Own centre revenue, business targets and key operational KPIs.\n* Lead and manage veterinarians, groomers, PRMs and support staff.\n* Handle hiring, onboarding, performance and employee engagement.\n* Ensure excellent customer experience and resolve escalations.\n* Manage rosters, attendance, inventory, vendors and centre hygiene.\n* Track performance metrics and drive improvements in productivity and profitability.\n* Ensure compliance with company SOPs and operational standards.\nRequirements:\n* 3-6 years of experience in Centre/Clinic Operations, Retail, Hospitality, Healthcare or similar roles.\n* Strong people management, communication and problem-solving skills.\n* Business and customer-centric mindset.\n* Experience managing teams and revenue targets preferred.\n* Pet care/veterinary/healthcare experience is an added advantage.","description_format":"text","description_chars":1083,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Pet Food, Supplies & Care"],"lifecycle":[{"event":"open","at":"2026-09-26T22:41:42Z"}],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.801,"p_room":0.945,"age_days":6,"expected_fill_days":16,"reasons":["conf:1","win:mid"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/supertails-centre-manager","json_url":"https://alion.io/job/supertails-centre-manager.json","meta":{"generated_at":"2026-09-29T04:46:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4571,"day_limit":5000,"remaining_today":429,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}