{"id":3503313,"url":"https://alion.io/job/supportninja-billing-analyst-l2-project-based","title":"Billing Analyst L2 (Project Based)","company":{"id":6256,"name":"SupportNinja","domain":"supportninja.com","url":"https://alion.io/company/supportninja","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":16000,"period":"year","method":"role_seniority_country_cell","sample_n":14},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-30T04:40:46Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-07T20:13:50Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Work Setup: WFH\nContract: Full time\nStart Date: ASAP\nSchedule: TBA\nEquipment: Company Provided\nBilling Analyst work in a company's accounting department and ensure that clients are billed correctly. They correspond with clients, issue invoices, and oversee the company's revenue intake. The billing analyst is also responsible for invoicing the client and is able to communicate about the invoice and discrepancies.\nWhat does a day in the life of a Billing Analyst look like?\nReview and approve new and updated customer subscriptions to ensure accuracy and completeness in a timely manner\n\nMaintain and update subscription records within billing systems\n\nEnsure billing accuracy by validating data and identifying discrepancies across systems\n\nInvestigate and resolve billing discrepancies, escalating issues when needed\n\nMaintain and review validation reports related to invoicing and accounts receivable\n\nSupport occasional customer billing inquiries and assist in issue resolution\n\nAssist in month-end billing processes by ensuring all billable activity has been captured, billed, and validated for accuracy\n\nPerform data checks and reconciliations to support completeness and accuracy of monthly billing\n\nSupport the collections team with account reconciliations and discrepancy resolution\n\nWhat are the required qualifications of a Billing Analyst?\n2-4+ years of experience in billing, accounts receivable, or a related function.\n\nstrong attention to detail and a focus on data accuracy and integrity.\n\nproficient in Excel, including experience with formulas (VLOOKUP/XLOOKUP, pivot tables, IF statements)\n\ncomfortable working within billing and financial systems (e.g., NetSuite, Salesforce, or similar platforms)\n\nsystems-savvy and able to navigate, validate, and reconcile data across multiple tools\n\nable to identify discrepancies, investigate root causes, and resolve issues efficiently\n\nadaptable and able to learn new systems and processes quickly\n\nNinja Perks and Benefits\nFull time employees\nCompetitive compensation\nAdherence to government-mandated benefits\nRetirement Savings Program with Company Matching\nLife Insurance\nHMO on day 1\nPaid time off, birthday leave\nBonus and incentive plans\nOpportunities for skills training and personal and professional development\nEmployee Referral Program\nExperience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja! Are you ready?\nIf you are interested, you can access your instant interview here: https://alpharun.com/i/bX6ZrwJgMrXjjeYfGn2Vx\nDisclaimer:\nThe duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.\nSupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.","description_format":"text","description_chars":3103,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-30T04:40:46Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.855,"p_room":1,"age_days":8,"expected_fill_days":28,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/supportninja-billing-analyst-l2-project-based","json_url":"https://alion.io/job/supportninja-billing-analyst-l2-project-based.json","meta":{"generated_at":"2026-11-07T20:37:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32870,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6256},"rest":"https://alion.io/mcp/rest/get_company?id=6256"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsupportninja-billing-analyst-l2-project-based"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsupportninja-billing-analyst-l2-project-based"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsupportninja-billing-analyst-l2-project-based"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/supportninja-billing-analyst-l2-project-based\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsupportninja-billing-analyst-l2-project-based"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3503313}},{"tool":"search_jobs","arguments":{"company":"supportninja.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3503313},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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