{"id":1945464,"url":"https://alion.io/job/supportninja-outbound-sales-representative","title":"Outbound Sales Representative","company":{"id":6256,"name":"SupportNinja","domain":"supportninja.com","url":"https://alion.io/company/supportninja","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T04:29:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-18T01:29:34Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Work Setup:Remote/WAH\nSalary:$18/hr\nThe Outbound Sales Representative is responsible for conducting outbound sales calls within a healthcare-focused outsourced services environment, engaging prospective patients or members to drive enrollment and program participation. This role combines a sales-oriented approach with healthcare program knowledge to identify prospect needs, address objections, and convert outreach into enrollments.\nWhat does a day in the life of an Outbound Sales Representative look like?\nConduct outbound sales calls to prospective patients or members using a power dialer or similar outbound calling technology\n\nEngage prospects in sales-oriented conversations focused on driving enrollment and program participation\n\nEducate prospects on healthcare program benefits, eligibility requirements, and enrollment processes\n\nIdentify prospect needs and address objections to convert outreach efforts into successful enrollments\n\nAccurately document call outcomes, prospect information, and enrollment status in the CRM system\n\nMeet or exceed individual and team enrollment targets and performance-based incentive goals\n\nFollow compliance and regulatory guidelines applicable to healthcare outreach and enrollment activities\n\nCollaborate with team leads and account stakeholders to refine outreach scripts and improve conversion rates\n\nMaintain up-to-date knowledge of healthcare program offerings, enrollment criteria, and industry regulations\n\nAdapt quickly to evolving program requirements, scripts, and processes in a fast-paced, startup-minded environment\n\nAdhere to company policies and procedures\n\nMeet or exceed performance targets for related KPIs\n\nContinuously improve knowledge of healthcare enrollment processes, sales techniques, and industry best practices through training and learning initiatives\n\nCollaborate with other departments as needed\n\nMaintain a positive, empathetic, and professional attitude toward customers and colleagues at all times\n\nWhat are the required qualifications of an Outbound Sales Representative?\n2+ years of customer-facing support experience \nMinimum of one (1) to two (2) years of experience in outbound sales, telesales, or a healthcare enrollment role within an outsourced services environment\nStrong sales orientation, with the ability to engage prospects in persuasive, needs-based conversations\nComfortable working in a performance- and incentive-driven environment, with a results-oriented mindset\nExperience with outbound dialer technology and CRM systems for call tracking and enrollment documentation\nExcellent verbal communication skills, with the ability to build rapport and trust with prospective patients or members\nWorking knowledge of healthcare enrollment processes, eligibility requirements, or related program guidelines, a plus\nStrong adaptability, with the ability to thrive in a fast-paced, evolving environment and adjust quickly to changing scripts or program requirements\nAbility to operate as an extension of the client's team, maintaining professionalism and alignment with client expectations\nStrong problem-solving skills, with the ability to address prospect objections and concerns effectively\nPreferred qualifications\nGenesys exp/knowledge (power dialer)\nIf you are interested, you can access your instant interview here:https://alpharun.com/i/czg-R2HHG4w2vfiWpktJj\nDisclaimer:\nThe duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.\nSupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.","description_format":"text","description_chars":3925,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-06T06:30:40Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.823,"p_room":0.9,"age_days":12,"expected_fill_days":28,"reasons":["conf:3","win:mid","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/supportninja-outbound-sales-representative","json_url":"https://alion.io/job/supportninja-outbound-sales-representative.json","meta":{"generated_at":"2026-10-18T03:12:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5038,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6256},"rest":"https://alion.io/mcp/rest/get_company?id=6256"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsupportninja-outbound-sales-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsupportninja-outbound-sales-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsupportninja-outbound-sales-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/supportninja-outbound-sales-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsupportninja-outbound-sales-representative"}]}