{"id":1283593,"url":"https://alion.io/job/supportservicesgroup-sales-customer-representative","title":"Sales Customer Representative","company":{"id":2670795,"name":"Supportservicesgroup","domain":"supportservicesgroup.co","url":"https://alion.io/company/supportservicesgroup","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hermosillo, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-26T18:04:09Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-01T16:49:54Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"We’re seeking a motivated and goal-driven individual to join our team as a Sales Call Center Representative. In this role, you’ll be the voice of our company, connecting with both current and potential customers over the phone to promote our products and services, close sales, and build lasting relationships.\nSuccess in this position requires excellent communication skills, a persuasive and confident approach, and the ability to thrive in a fast-paced, performance-driven environment.\nSales Call Center Representative Responsibilities\nHandle inbound calls from interested customers and convert inquiries into sales\n\nFollow a structured sales script while personalizing conversations to meet client needs\n\nClearly explain product features and benefits to customers\n\nOvercome objections and close sales consistently\n\nIdentify upsell and cross-sell opportunities to maximize customer value\n\nMeet or exceed daily, weekly, and monthly sales goals\n\nDocument customer interactions and sales outcomes in CRM software\n\nParticipate in regular sales training and team meetings to improve techniques and performance\n\nMaintain a positive and professional attitude with every call\n\nSales Call Center Representative Requirements\nPrevious experience in a sales or call center role preferred\n\nStrong English skills\n\nHigh school diploma or GED required; college degree a plus\n\nStrong sales instincts and a results-oriented mindset\n\nExceptional communication and persuasion skills\n\nConfidence in overcoming objections and closing sales\n\nFamiliarity with CRM software and Microsoft Office Suite\n\nFast and accurate typing skills\n\nAbility to multitask and stay organized under pressure","description_format":"text","description_chars":1667,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","IT Help Desk & Service Desk","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-09-26T03:52:57Z"}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.536,"p_room":0.75,"age_days":35,"expected_fill_days":36,"reasons":["conf:11","velocity","win:late"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/supportservicesgroup-sales-customer-representative","json_url":"https://alion.io/job/supportservicesgroup-sales-customer-representative.json","meta":{"generated_at":"2026-10-01T18:10:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":427,"day_limit":5000,"remaining_today":4573,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}