{"id":2540736,"url":"https://alion.io/job/surecomp-it-system-administrator-mwd-limited-1-year","title":"IT System Administrator (m/w/d) (limited 1 year)","company":{"id":1935428,"name":"Surecomp","domain":"surecomp.com","url":"https://alion.io/company/surecomp","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hamburg, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":110000,"period":"year","method":"role_country_seniority_unknown","sample_n":184},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Crowdstrike","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ISO 27001","optional":false},{"name":"Linux","optional":false},{"name":"Okta","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-10-14T14:00:39Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-03T02:29:09Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Description\nWho we are?\nSurecomp® is the market-leading provider of digital trade finance solutions for corporates and financial institutions. An industry pioneer for more than thirty-five years, we enable seamless, sustainable trade by breaking down barriers and fostering collaboration. Our award-winning portfolio of cloud and on-premises solutions streamlines the trade finance lifecycle for frictionless transaction processing, enhanced risk mitigation, compliance, decision support, and growth. Underpinned by global offices and an extensive partner network, our prestigious customer footprint spans over eighty countries across the world. For more information visit surecomp.com.\nOur Vision and Mission\nWe believe that sustainable global trade promotes growth and improves people’s lives. The better the world trades, the better society is.\nOur Mission is to enable seamless sustainable trade for everyone by removing barriers and facilitating collaboration.\nAbout the Role\nWe are looking for a skilled IT System Administrator to join our global IT operations team in Hamburg. The role combines end-user support with hands-on management of our on-site infrastructure, and is part of a global, follow-the-sun IT team working across regions.\nYou will be the first point of contact for employees’ technical needs, while also maintaining our local server environment, virtualization, backups, network and endpoint security, and coordinating changes with global IT teams.\nThis is a full-time, fixed-term (befristet) employee position for 12 months, with the possibility of extension.\nLocation: Hamburg, Germany (Hybrid)\nEmployment: Full-time, fixed-term (befristet), 12 months with the possibility of extension\nRoles and Responsibilities\nProvide technical support for desktops, laptops, mobile devices, and enterprise applications, including Windows/Linux OS, Office 365, network connectivity, VPN, and user access.\nSupport identity and access management via Okta (SSO, MFA), and handle user-related security incidents in coordination with the SOC.\nMaintain the on-site server cabinet and edge infrastructure, including VMware hosts, Juniper switches, and Checkpoint connectivity, and perform hardware diagnostics and connectivity validation.\nSupport and administer VMware (monitoring, restart, troubleshooting), Windows Server, and basic Linux systems.\nMonitor backups using Commvault, perform restore tests, and support data recovery drills and failover scenarios.\nRespond to CrowdStrike alerts, execute containment actions, and escalate when needed.\nTroubleshoot VLANs, switching, and firewall connectivity, and coordinate network changes with global teams.\nManage all work via JIRA tickets, maintain documentation and SLA tracking, and participate in weekly global IT meetings.\nEnforce MFA and Zero Trust principles, ensure audit logging, and follow NIST / ISO 27001 best practices.\nRequirements\nKnowledge and Experience\nHands-on experience with Office 365, Active Directory, DNS, and DHCP.\nExperience administering Windows Server (2012-2025) and Windows 11.\nExperience with VMware.\nSolid networking fundamentals.\nExcellent communication skills in English and German.\nAdvantages\nLinux.\nCommvault.\nNetApp / NAS.\nCheckpoint.\nOkta (SSO, MFA).\nCrowdStrike.\nSkills\nExcellent customer service skills, a positive attitude, and the ability to communicate clearly and promptly with employees at all levels.\nStrong organizational and time management skills, with the ability to prioritize tasks effectively.\nAttention to detail.\nAbility to work both independently and as part of a global team.\nProactive, self-motivated, and results-driven, with a strong work ethic.","description_format":"text","description_chars":3662,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All 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