{"id":2081662,"url":"https://alion.io/job/sureminds-solutions-servicenow-somt-architect","title":"ServiceNow SOMT Architect","company":{"id":3800397,"name":"Sureminds Solutions","domain":"sureminds.co.in","url":"https://alion.io/company/sureminds-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":40000,"period":"year","method":"role_seniority_country_cell","sample_n":18},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-08T09:54:52Z","employer_posted_date":null,"last_verified_at":"2026-10-08T09:54:52Z","board_verified":false,"closed_at":null,"days_open":27,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":27},"description":"Location : Remote\n\nShift : 10am-7pm\n\nExperience : 10+ years of overall IT/solution architecture experience.\n\nTech Stack & Requirements : \n\n- Strong hands-on experience with ServiceNow, particularly SOMT / Telecom Service Management.\n\n- Proven experience designing telecom/fiber Quote-to-Order and Order-to-Cash/Order-to-Fulfillment solutions.\n\n- Good experience with MACD processes and telecom product/service lifecycle management.\n\n- Practical experience with ServiceNow SPM, including Projects, Project Tasks, Dependencies, Milestones, Epics, and portfolio/project tracking.\n\n- Experience determining when to use standard SPM/SOMT functionality versus custom development.\n\n- Strong experience in ServiceNow integrations and enterprise architecture.\n\n- Excellent stakeholder communication and solutioning/presales experience.\n\nKey Roles & Responsibilities : \n\n1. Telecom SOMT Architecture : \n\n- Design end-to-end ServiceNow SOMT architecture for telecom/fiber services.\n\n- Design Quote-to-Order, Order-to-Fulfillment, Provisioning, Billing, and Closure processes.\n\n- Design New Order and MACD (Move, Add, Change, Disconnect) lifecycle processes.\n\n- Define Product, Service, and Resource relationships across the telecom service lifecycle.\n\n- Design reusable and scalable telecom fulfillment patterns.\n\n- Define integrations with external systems such as CRM, CPQ, Billing, Inventory, Network/OSS, and ERP.\n\n2. ServiceNow SPM Experience : \n\n- Strong understanding of ServiceNow Strategic Portfolio Management (SPM) capabilities and how they can complement SOMT.\n\n- Design solutions using SPM Project/Project Portfolio Management capabilities for telecom implementation and delivery initiatives.\n\n- Experience with Project Charters, Projects, Tasks, Dependencies, Milestones, Planned vs. Actual Dates, and Project Status Tracking.\n\n- Ability to leverage SPM Epics and related functionality to manage business initiatives and delivery requirements.\n\n- Define the appropriate boundary between standard SPM capabilities and SOMT/custom extensions.\n\n- Experience integrating or aligning SOMT Order/Service lifecycle processes with SPM project and delivery management.\n\n- Recommend standard ServiceNow capabilities wherever possible while minimizing unnecessary customization.\n\n3. Solution Architecture & Integration : \n\n- Create end-to-end solution architecture, functional architecture, and integration designs.\n\n- Define data flows and integrations between SOMT, SPM, CRM, CPQ, Billing, OSS/BSS, ERP, and other enterprise systems.\n\n- Identify gaps between standard ServiceNow capabilities and business requirements and recommend appropriate solutions.\n\n- Ensure solutions are scalable, reusable, maintainable, and aligned with ServiceNow best practices.\n\nSkills\nSalesforce, Salesforce Integration, Salesforce API, Salesforce Architect, SFDC Sales Cloud, Strategic Portfolio Management, Telecom, Solution Architect, CPQ, Solution Integration","description_format":"text","description_chars":2937,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-08T10:29:15Z"}],"visa":[],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.725,"p_room":0.75,"age_days":26,"expected_fill_days":27,"reasons":["seen:26","win:late"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/sureminds-solutions-servicenow-somt-architect","json_url":"https://alion.io/job/sureminds-solutions-servicenow-somt-architect.json","meta":{"generated_at":"2026-11-05T02:40:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3457,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800397},"rest":"https://alion.io/mcp/rest/get_company?id=3800397"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsureminds-solutions-servicenow-somt-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsureminds-solutions-servicenow-somt-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsureminds-solutions-servicenow-somt-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sureminds-solutions-servicenow-somt-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsureminds-solutions-servicenow-somt-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2081662}},{"tool":"search_jobs","arguments":{"company":"sureminds.co.in","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2081662},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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