{"id":3545971,"url":"https://alion.io/job/surge-staffing-onsite-manager-2","title":"Onsite Manager","company":{"id":4418384,"name":"SURGE Staffing","domain":"surgestaffing.com","url":"https://alion.io/company/surgestaffing","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"A","score":93,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Uvalde, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":92000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4330},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-30T17:54:32Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T09:52:04Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Workforce Manager\nSurge Staffing is seeking a Workforce Manager to oversee staffing operations and workforce management for a major client. This role is ideal for a motivated staffing, recruiting, customer service, or operations professional who thrives in a fast-paced environment and enjoys building strong relationships with both clients and employees.\nThe Bilingual Workforce Manager is responsible for delivering exceptional customer service, managing temporary employees, coordinating staffing needs, supporting business development, and ensuring the successful day-to-day operation of the client account. The ideal candidate is highly organized, solutions-oriented, and comfortable managing multiple priorities in a deadline-driven environment.\nKey Responsibilities\nPartner with clients to understand staffing needs and provide qualified, reliable talent.\nManage the recruiting, scheduling, onboarding, orientation, and placement of temporary employees.\nMatch employee skills and experience with client requirements to ensure quality placements.\nBuild and maintain strong client relationships through consistent communication and exceptional customer service.\nConduct client meetings, follow up on staffing needs, and proactively address concerns or service issues.\nSupport business development through skill-sourcing calls, client outreach, sales presentations, and identifying additional staffing opportunities.\nPresent and promote available workforce solutions, including HR services, payroll, assessments, training, and other staffing services.\nMonitor employee attendance, performance, productivity, and quality standards.\nCoach, counsel, and recognize temporary employees to encourage engagement, retention, and job satisfaction.\nImplement client-specific recruiting, training, orientation, recognition, and retention programs.\nMaintain accurate employee and client records, staffing reports, and sales/service activity reports.\nReview and reconcile invoices and assist with account profitability and collections as needed.\nAddress employee and client issues promptly and professionally.\nAssist with unemployment and workers’ compensation claims when needed.\nCoordinate with staffing vendors and support vendor management programs as required.\nSupervise and provide guidance to Workforce Staffing Specialists and Workforce Supervisors as needed.\nStep in to perform staffing, recruiting, supervisory, and workforce management duties when necessary.\nFollow all company policies, procedures, and quality standards.\nPerform other duties as needed to support successful staffing operations.\nQualifications\nBilingual in English and Spanish preferred - must be able to speak, read, and write in both languages.\nHigh school diploma required; bachelor’s degree or equivalent business experience preferred.\n1-2 years of supervisory experience or 3-5 years of experience in staffing, recruiting, customer service, sales, or a related industry.\nPrevious staffing, branch management, workforce management, or supervisory experience preferred.\nBusiness development and sales experience, including cold calling, presentations, client relationship management, negotiation, and closing.\nStrong customer service, communication, presentation, and follow-up skills.\nStrong listening, problem-solving, organizational, and leadership abilities.\nAbility to manage multiple priorities and shift between tasks in a fast-paced environment.\nAbility to work independently while collaborating effectively with a team.\nSelf-motivated with a strong sense of urgency and ability to meet deadlines.\nComfortable working in a competitive, results-driven environment.\nAbility to coach, mentor, advise, and influence employees and clients professionally.\nStrong attention to detail and ability to accurately manage records, reports, and staffing information.\nBasic math and analytical skills.\nProficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Internet-based systems.\nAbility to travel to client sites and other company locations as needed.\nWhat We're Looking For\nWe are looking for a people-focused leader who enjoys recruiting, staffing, sales, customer service, and relationship building. The successful candidate will be organized, dependable, adaptable, and comfortable taking initiative in a high-volume environment. This position requires someone who can balance client needs, employee relations, staffing demands, and business development while maintaining a high standard of service.\nEQUAL OPPORTUNITY EMPLOYER\nSurge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities\nIND1","description_format":"text","description_chars":4971,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-30T20:44:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":15,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/surge-staffing-onsite-manager-2","json_url":"https://alion.io/job/surge-staffing-onsite-manager-2.json","meta":{"generated_at":"2026-11-03T10:25:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14464,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418384},"rest":"https://alion.io/mcp/rest/get_company?id=4418384"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsurge-staffing-onsite-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsurge-staffing-onsite-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsurge-staffing-onsite-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/surge-staffing-onsite-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsurge-staffing-onsite-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3545971}},{"tool":"search_jobs","arguments":{"company":"surgestaffing.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3545971},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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