{"id":4009923,"url":"https://alion.io/job/surgimate-integration-specialist","title":"Integration Specialist","company":{"id":688664,"name":"Surgimate","domain":"surgimate.com","url":"https://alion.io/company/surgimate","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":{"min":1200000,"max":1700000,"currency":"INR","period":"year","gross":null,"usd_annual":18178},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HL7","optional":false},{"name":"Postman","optional":false},{"name":"Rest API","optional":false},{"name":"FHIR","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-10T06:20:22Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T09:31:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Position Summary\nSurgimate is seeking a client-facing Integration Specialist with practical experience analysing and optimizing REST API integrations across healthcare systems. This role works directly with clients, EHR vendors, and internal teams to investigate API behaviour, improve data exchange efficiency, assess alternative integration methods, and support successful integration testing, go-live, and stabilization. The ideal candidate can explain technical findings clearly and recommend feasible improvements without being responsible for developing production software.\nRole intent: Independently analyse API behaviour, identify inefficient or unreliable data exchange patterns, and recommend improvements while supporting client and vendor integration delivery. This is a hands-on technical analysis and solutioning role, not a production software development position.\nCore Mission\nSupport successful client and vendor integration delivery, from technical discovery and requirements validation through go-live and stabilization.\n\nInvestigate API and data exchange issues, identify likely root causes, validate findings with clients and vendors, and provide clear recommendations or actionable escalations to Engineering.\n\nServe as a dependable technical contact for clients and vendors, aligning expectations, technical dependencies, testing, and launch readiness.\n\nImprove repeatability through documentation, monitoring recommendations, and root-cause analysis.\n\nKey Responsibilities\nTechnical Investigation & Resolution\nTroubleshoot REST APIs, authentication, configuration, JSON/XML payloads, HTTP errors, and data exchange failures.\n\nAnalyse logs, requests, responses, and transaction histories; trace transactions across systems to isolate failures.\n\nDistinguish configuration, mapping, data quality, partner behaviour, workflow limitations, and product defects.\n\nReproduce and analyse API behaviour using approved tools such as Postman; validate configuration changes or proposed solutions with the responsible technical teams.\n\nProvide Engineering with concise findings, reproduction steps, request/response evidence, and recommended next steps when code changes are needed.\n\nHealthcare Interoperability & Workflow Support\nSupport EHR, EMR, practice management, and other healthcare technology connections.\n\nInvestigate demographic, insurance, referral, order, appointment, procedure, document, and status-change workflows.\n\nReview API and HL7 exchange patterns, identifiers, mappings, transformations, and downstream dependencies.\n\nAssess the operational impact of failed or delayed exchanges on surgical scheduling and care coordination.\n\nClient & Vendor Delivery and Engagement\nAct as a client-facing technical point of contact throughout integration implementations and ongoing partner support; participate in and lead technical working sessions as appropriate.\n\nClarify client workflows, vendor capabilities, integration requirements, data mappings, dependencies, test scenarios, and acceptance criteria; translate findings into clear action items.\n\nCoordinate technical deliverables with clients, EHR vendors, and internal teams; proactively communicate status, risks, blockers, decisions, and next steps through confirmed resolution.\n\nIntegration Delivery, Go-Live & Production Support\nSupport technical discovery, implementation planning, connectivity and configuration validation, end-to-end testing, client/vendor UAT, go-live readiness, cutover troubleshooting, and stabilization.\n\nTrack technical dependencies and delivery risks; prioritize production issues by severity and client impact and coordinate timely resolution with QA, Support, Engineering, and vendors.\n\nValidate fixes and successful transactions with client and vendor stakeholders, document outcomes, and ensure a clear post-go-live handoff.\n\nDocumentation & Continuous Improvement\nMaintain troubleshooting guides, partner references, issue histories, and reusable knowledge-base articles.\n\nIdentify recurring failures and recommend improvements to monitoring, logging, escalation, and support procedures.\n\nShare observed integration limitations and product improvement opportunities with Product and Engineering.\n\nRequired Qualifications\n3-5 years of relevant experience in API integration analysis, technical integration support, client-facing implementation, or healthcare IT; equivalent practical experience considered.\n\nHands-on troubleshooting of REST APIs, JSON/XML, authentication, HTTP errors, and application or integration logs.\n\nPractical experience with Postman or equivalent API testing tools and structured root-cause investigation.\n\nUnderstanding of EHR or practice management workflows, data mapping, and integration testing.\n\nAbility to distinguish configuration and data issues from software defects and make sound escalation decisions.\n\nStrong client-facing communication, structured technical analysis, issue ownership, and independent follow-through across multiple stakeholders.\n\nDemonstrated experience working directly with clients and external vendors on technical requirements, integration testing, issue resolution, and delivery milestones.\n\nRelevant degree or equivalent practical experience.\n\nPreferred Qualifications\nExperience with athenahealth, Veradigm, NextGen, eClinicalWorks, Epic, Nextech, or similar platforms.\n\nHL7 v2 (ADT, ORM, ORU, SIU), FHIR, OAuth 2.0, and Mirth Connect or similar interface engines.\n\nSQL for authorized investigation, SFTP or message processing, and integration monitoring.\n\nSurgical scheduling, referrals, orders, perioperative workflows, and healthcare partner integrations.\nAdditional Qualifications\nDemonstrated experience analyzing API request patterns, rate limits, throttling, retry behavior, or high-volume data exchange.\n\nAbility to interpret API usage reports and transaction trends, estimate future request volumes and vendor charges, and communicate forecast assumptions and rate-limit risks to stakeholders.\n\nAbility to identify unnecessary API calls and recommend practical optimization or alternative data synchronization approaches based on client and vendor constraints.\n\nPreferred: familiarity with event-driven architectures, webhooks, FHIR subscriptions, delta synchronization, caching, batch processing, and hybrid integration patterns.\n\nOur Team:\nAt openDoctor, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly.\nRead more about our team & values here:\nhttps://www.surgimate.com/\nhttps://us.implantbase.com/\nhttps://opendr.com/","description_format":"text","description_chars":6648,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Scheduling & Booking Software"],"lifecycle":[{"event":"open","at":"2026-11-10T09:31:37Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:1","win:early"],"computed_at":"2026-11-10T10:48:33Z"},"pay":{"stated_usd_annual":18178,"is_top_pay":false},"html_url":"https://alion.io/job/surgimate-integration-specialist","json_url":"https://alion.io/job/surgimate-integration-specialist.json","meta":{"generated_at":"2026-11-10T10:48:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25097,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688664},"rest":"https://alion.io/mcp/rest/get_company?id=688664"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsurgimate-integration-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsurgimate-integration-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsurgimate-integration-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/surgimate-integration-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsurgimate-integration-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4009923}},{"tool":"search_jobs","arguments":{"company":"surgimate.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4009923},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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