{"id":2162551,"url":"https://alion.io/job/surveysparrow-solution-engineer","title":"Solution Engineer","company":{"id":1047715,"name":"SurveySparrow","domain":"surveysparrow.com","url":"https://alion.io/company/surveysparrow","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false},{"name":"AI Agents","optional":true},{"name":"Jira","optional":true},{"name":"LLM","optional":true}],"status":"live","first_seen_at":"2026-10-09T08:17:57Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-12T06:41:40Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"Experience: 1-3 years\nShift: US Shift 6PM - 3AM\nAbout the Role\nWe’re looking for a Solution Engineer who enjoys understanding customer problems, designing solutions, and bringing them to life through compelling demos.\nYou’ll partner with Sales and work with prospects in the US market, supporting opportunities around modern AI powered Customer Support and CRM solutions.\nWe’re looking for someone who is technically curious, customer facing, and comfortable figuring things out rather than waiting for everything to be handed to them.\nWhat You’ll Do\nParticipate in discovery calls and understand customer requirements, workflows, challenges, and technology stacks.\nDeliver tailored, use case driven product demonstrations.\nTranslate business requirements into solutions using product capabilities, APIs, integrations, webhooks, and automation.\nSupport technical evaluations, POCs, RFPs, security discussions, and integration conversations.\nBuild lightweight prototypes or custom solutions when required to demonstrate feasibility.\nWork closely with Sales, Product, Engineering, and Customer teams throughout the sales cycle.\nExplore creative approaches when requirements cannot be solved entirely out of the box.\nWhat We’re Looking For\n1-3 years of experience in Solution Engineering, Sales Engineering, Presales, Technical Consulting, or a similar role.\nExperience working with B2B SaaS products.\nStrong communication, presentation, and customer facing skills.\nGood understanding of REST APIs, webhooks, integrations, authentication, and data flows.\nStrong problem solving skills with the ability to independently explore and evaluate solutions.\nAbility to learn new products and technologies quickly.\nComfortable working in a US shift and engaging directly with US customers.\nGood to Have\nExperience with CRM, Customer Support, Helpdesk, CX, Sales Automation, or AI powered SaaS products.\nExposure integrating platforms such as Salesforce, HubSpot, Jira or similar products.\nExperience with POCs, RFPs, integrations, or custom solutioning.\nFamiliarity with AI agents, conversational AI, workflow automation, or LLM based applications.\nAbove all, we’re looking for someone who thinks beyond what’s given, asks the right questions, and enjoys figuring out how to make things 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