{"id":1602564,"url":"https://alion.io/job/susquehanna-international-group-application-support-analyst","title":"Application Support Analyst","company":{"id":4917,"name":"Susquehanna International Group","domain":"sig.com","url":"https://alion.io/company/sig","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":105000,"period":"year","method":"role_country_seniority_unknown","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-01T19:35:46Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-21T22:41:30Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Overview\nAs a Trading Application Support Analyst, you will join the post trade support team, providing technical and administrative support for all trading, operational, and support systems within the team. You will collaborate with development teams, Operations, and other key business stakeholders.\nThis demanding and technical role requires strong technical systems and application knowledge to make critical support decisions under pressure. You will also manage complex project work for new or existing support systems, monitoring systems, support tools, and the deployment of new software trading systems.\nResponsibilities:\nAnalyse and diagnose issues raised by business users related to trade data or system configurations. \nMaintain and manage the batch scheduling environment and monitoring systems. \nRemotely manage and monitor server hosts in multiple colocations across Europe. \nManage and prioritise requests from internal IT support functions. \nSet up and maintain tools that monitor for alerts and test new system changes. \nContinuously evaluate, improve, and deploy new application versions. \nServe as a contact point and collaborate with other infrastructure and software teams to ensure scalability, and stability. \nManage project work, including hardware refreshes, environment optimisation, software configurations, change management, and release management. \nWhat we’re looking for\nExcellent IT analytical and troubleshooting skills, with extensive experience tracing problems through log file analysis and understanding application/systems logic. \nExperience with or supporting a batch scheduling system is an advantage. \nExperience with application monitoring and analytical tools such as Splunk and Check_mk. \nSQL, DevOps and automation experience. \nExperience in finance is a significant plus. \nA B.S. in a technical discipline or equivalent experience. Knowledge of or a desire to develop networked application systems, including exposure to database environments and Windows (2012, 2019). \nPersonal Skills:\nInitiative: Proven record of seeking continuous improvement and implementing best practices in a technology environment. \nAbility to work under pressure and meet tight deadlines. \nSelf-motivated and creative. \nStrong communication skills (verbal and written): Ability to convey technically complex subjects clearly and concisely. \nAttention to detail: Thorough in work carried out. \nInterpersonal skills: Friendly and approachable. \nTeamwork: Ability to work collaboratively to meet deadlines. \nExcellent time management, organisation, and prioritisation skills. \nFlexibility: Desire to learn and improve skills and knowledge. Desire to drive business impact. \nIf you're a recruiting agency and want to partner with us, please reach out to . 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