{"id":78740,"url":"https://alion.io/job/sutherland-email-security-operations-analyst","title":"Email Security Operations Analyst","company":{"id":6648,"name":"Sutherland","domain":"sutherlandglobal.com","url":"https://alion.io/company/sutherland","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":81,"open_postings":47,"ghost_share":0,"stale_share":0.957,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Security","role_family":"Security","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":17500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":623},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SIEM","optional":false},{"name":"Splunk","optional":false}],"status":"live","first_seen_at":"2026-06-01T07:39:15Z","employer_posted_date":"2026-06-01","last_verified_at":"2026-10-28T03:17:10Z","board_verified":true,"closed_at":null,"days_open":148,"trust":{"level":"stale","repost_count":1,"flags":["stale"],"days_open":148},"description":"About Sutherland\nArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.\nWe work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.\nWe’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.\nFor each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.\nSutherland\nUnlocking digital performance. Delivering measurable results.\nRole Summary:\nSupport email operations, spam/abuse detection, and Trust & Safety workflows to ensure a secure, reliable, and high-quality email ecosystem.\nKey Responsibilities:\nMonitor and investigate inbound/outbound email traffic for spam, phishing, spoofing, and abuse patterns\nPerform log analysis using Splunk to identify anomalies, suspicious behavior, and emerging threats\nExecute mitigation actions (blocking, quarantining, escalation) in line with defined SOPs\nValidate email authentication protocols (SPF, DKIM, DMARC) and flag discrepancies\nSupport incident response by documenting findings, maintaining audit trails, and escalating critical risks\nAdhere to SLAs, quality benchmarks, and compliance standards in a 24x7 operational environment\nCollaborate with internal teams and external vendors for issue resolution and trend tracking\n 2+ years of experience in email operations, Trust & Safety, or SOC environments\nWorking knowledge of SMTP, SPF, DKIM, DMARC, and email delivery infrastructure\nExperience in Splunk SIEM and Email security tools like O365 Defender, Proofpoint\nHands-on experience with Splunk for log analysis\nStrong analytical, investigative, and problem-solving skills\nMust have PDP score of Exceeds Expectations or Outstanding Tenure of at least 18 months \nNo Active DA Interested candidates\nMust be willing to work onsite in Taguig\n All your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":2528,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Email Security","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-06-01T07:39:15Z"},{"event":"close","at":"2026-08-22T17:21:06Z"},{"event":"reopen","at":"2026-09-05T09:41:13Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.116,"p_room":0.28,"age_days":147,"expected_fill_days":21,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/sutherland-email-security-operations-analyst","json_url":"https://alion.io/job/sutherland-email-security-operations-analyst.json","meta":{"generated_at":"2026-10-28T04:59:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6480,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6648},"rest":"https://alion.io/mcp/rest/get_company?id=6648"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsutherland-email-security-operations-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsutherland-email-security-operations-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsutherland-email-security-operations-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sutherland-email-security-operations-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsutherland-email-security-operations-analyst"}]}