{"id":4281251,"url":"https://alion.io/job/sutherland-security-safety-lead","title":"Security & Safety Lead","company":{"id":6648,"name":"Sutherland","domain":"sutherlandglobal.com","url":"https://alion.io/company/sutherland","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":53,"ghost_share":0,"stale_share":0.962,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"ISO 27001","optional":false},{"name":"Microsoft Office","optional":false},{"name":"PCI DSS","optional":false}],"status":"live","first_seen_at":"2026-11-13T15:44:02Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T20:34:01Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"This position will protect the employees, assets, information and reputation of the organization at the assigned site(s). He will Implement and monitor physical security and safety policies, procedures and guidelines in line with the Global Security Manual (GSM), the company’s health and safety standards and client-specific directives (e.g., PCI DSS),and serve as the site’s Local Safety Officer.\n Site Security Management\nImplements company and client security and safety policies and procedures among employees, contractors, clients and other third parties.\nEnforces access control: badging, visitor management and escorts, key control, and restricted-zone access (e.g., production floor), with periodic access-rights reviews.\nEnsures contractors and vendors are pre-registered, escorted in restricted areas and follow work-order protocols.\nEnsures 99.9% uptime of security systems (CCTV, access control, intrusion alarm) and fire safety systems (fire alarm and detection, fire extinguishers, emergency lighting, emergency doors, FM200, VESDA, etc.) by:Completing the manufacturers’ recommended maintenance;\nPerforming Level 1 troubleshooting and escalating repairs to vendors;\nCoordinating preventive maintenance and repairs with the site facilities team.\n\nSupervises the security guard force: deployment, shift coverage and handover, opening and closing procedures, training and regular performance reviews.\nConducts floor checks, including clean-desk and media/document-handling inspections, and follows up on violations and corrective actions.\nConducts a monthly internal compliance audit of client physical security requirements in accordance with the MSA or SOW, and maintains audit-ready records and evidence (e.g., PCI DSS, ISO 27001, client audits) through to closure of findings.\nReviews access logs and CCTV footage to support investigations while preserving evidence, and documents incidents with root cause and corrective actions.\nCollates daily and monthly site security and safety reports, escalates issues promptly and recommends security technology improvements.\nSupports emergency drills and evacuation exercises, and liaises with law enforcement, emergency and fire services as required.\nAssists the Geo Head - Security & Safety with incident investigations and reports, and with the security system design of new projects within the area of responsibility.\nPromotes security and safety awareness, including through new hire orientation (NHO), and stays current through security and safety meetings and forums.\nHealth & Safety Management (Local Safety Officer)\nWorks directly with the Global Health & Safety Manager to:\nMonitor the site’s compliance with the company’s OHS policy and procedures.\nConduct site safety inspections and resolve unsafe or unhealthy conditions immediately.\nInvestigate incidents and ensure approved corrective and preventive actions are implemented on time.\nDeliver safety induction for all new outsourced staff and vendors.\nEducation & Experience\nBachelor’s degree or armed forces veteran status.\nAt least 3 years of experience in security and safety; experience in a BPO, contact center or other PCI-regulated environment preferred.\nFluency in English and the local language(s) of the site.\nAbility to work rotating shifts and respond to after-hours incidents.\nCertifications & Training\nTraining in first aid, fire safety and emergency management.\nA recognized security professional certification (e.g., ASIS) is preferred.\nKnowledge & Skills\nWorking knowledge of CCTV, access control and visitor management, intrusion alarm and fire safety systems, including basic troubleshooting.\nFamiliarity with physical security controls under PCI DSS, ISO 27001 and client audit requirements.\nWorking knowledge of computers and MS Office; clear, accurate incident and report writing.\nReliable supervision of outsourced guard teams, with attention to detail, composure and sound judgment during incidents.","description_format":"text","description_chars":3946,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-11-13T20:34:01Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-13T22:54:13Z"},"pay":null,"html_url":"https://alion.io/job/sutherland-security-safety-lead","json_url":"https://alion.io/job/sutherland-security-safety-lead.json","meta":{"generated_at":"2026-11-13T22:54:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":45615,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6648},"rest":"https://alion.io/mcp/rest/get_company?id=6648"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsutherland-security-safety-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsutherland-security-safety-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsutherland-security-safety-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sutherland-security-safety-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsutherland-security-safety-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4281251}},{"tool":"search_jobs","arguments":{"company":"sutherlandglobal.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4281251},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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