Salary
$62k – $88k per year
Location
Remote (United States)
Seniority
Junior · 1+ year exp
Employment
Full-Time
First seen by Alion on Oct 22, 2026. Sutter Health scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Sutter Health is a not-for-profit health system serving Northern California, offering a wide range of healthcare services. It provides comprehensive primary and specialty care, including mental health, oncology, orthopedics, women's health, and more. The organization supports both in-person and virtual visits, ensuring accessibility to its services.
Job Description:
- Process referral requests for patients to achieve timely and accurate determinations
- Work within scope of practice to complete or forward requests to Managed Care physicians and/or nurses according to Utilization Management protocols
- Maintain required turnaround times for referral completion
- Assist providers and patients with referral status questions
- Participate in developing and implementing improvements to referral processes and workflows
Requirements:
- HS Diploma or GED
- Knowledge of medical terminology
- Knowledge of Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), and International Classification of Diseases (ICD)-9 coding
- Competency using MS Office Excel and Word and other Managed Care programs
- Ability to identify, understand, and solve problems related to claims and referrals
- Communication skills, including understanding medical concepts, organizing thoughts, and communicating issues concisely and effectively
- Proven ability to quickly adjust to changing projects and priorities and to multitask
- Organizational skills
- Monday-Friday availability
- Ability to work an 8-hour shift
- Base pay may vary based on work location, experience, education, skills, licensure, certifications, training, and organizational needs
Benefits:
- Comprehensive benefits package
- Eligible positions include a comprehensive benefits package
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