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Salary
$62k – $88k per year
Location
Remote (United States)
Seniority
Junior · 1+ year exp
Employment
Full-Time

First seen by Alion on Oct 22, 2026. Sutter Health scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Sutter Health is a not-for-profit health system serving Northern California, offering a wide range of healthcare services. It provides comprehensive primary and specialty care, including mental health, oncology, orthopedics, women's health, and more. The organization supports both in-person and virtual visits, ensuring accessibility to its services.

Job Description:

  • Process referral requests for patients to achieve timely and accurate determinations
  • Work within scope of practice to complete or forward requests to Managed Care physicians and/or nurses according to Utilization Management protocols
  • Maintain required turnaround times for referral completion
  • Assist providers and patients with referral status questions
  • Participate in developing and implementing improvements to referral processes and workflows

Requirements:

  • HS Diploma or GED
  • Knowledge of medical terminology
  • Knowledge of Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), and International Classification of Diseases (ICD)-9 coding
  • Competency using MS Office Excel and Word and other Managed Care programs
  • Ability to identify, understand, and solve problems related to claims and referrals
  • Communication skills, including understanding medical concepts, organizing thoughts, and communicating issues concisely and effectively
  • Proven ability to quickly adjust to changing projects and priorities and to multitask
  • Organizational skills
  • Monday-Friday availability
  • Ability to work an 8-hour shift
  • Base pay may vary based on work location, experience, education, skills, licensure, certifications, training, and organizational needs

Benefits:

  • Comprehensive benefits package
  • Eligible positions include a comprehensive benefits package
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