{"id":3520782,"url":"https://alion.io/job/sutter-health-pbxmail-clerk","title":"PBX/Mail Clerk","company":{"id":1765513,"name":"Sutter Health","domain":"sutterhealth.org","url":"https://alion.io/company/sutterhealth","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":32,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Castro Valley, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29,"max":37,"currency":"USD","period":"hour","gross":null,"usd_annual":74000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-02T00:49:13Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"We are so glad you are interested in joining Sutter Health!\nOrganization:\nSEMC - Sutter Eden Medical CenterPosition Overview:\nReceives incoming calls to the main switchboard/Private Branch Exchange (PBX), routes them to the appropriate department or person, and takes messages as needed. Handles basic questions about the business, including hours of operation, directions and phone numbers for individuals and departments. Gains confidence and cooperation from the physicians, staff, and other healthcare providers through competent job performance, attentive monitoring and care, and effective communication. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.Job Description:\nEDUCATION:\nHS Diploma or General Education Diploma (GED)\n\nSKILLS AND KNOWLEDGE:\nKeen problem-solving ability: comfortable performing in unforeseen scenarios and quickly changing from one task to another.\nAbility to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.\nPossess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.\nWell-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.\nBasic knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).\nPrioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.\nWork independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.\nIdentify, evaluate and resolve standard problems by selecting appropriate solutions from established options.\nEnsure the privacy of each patient’s protected health information (PHI).\nBuild collaborates relationships with peers and other staff members to achieve departmental and corporate objectives.\nJob Shift:\nNightsSchedule:\nShort HourShift Hours:\n8Days of the Week:\nVariableWeekend Requirements:\nEvery other WeekendBenefits:\nNoUnions:\nYesPosition Status:\nNon-ExemptWeekly Hours:\n8Employee Status:\nTemporary Employee (Fixed Term)Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.\nPay Range is $29.83 to $37.75 / hourThe posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. 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