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Das treibt dich an und bringt dich vorwärts. Du lernst täglich dazu und wächst daran. Zusammen mit uns.\nNetwork & VoIP Engineer (all genders) 80 - 100 % Luzern Luzern Luzern, Luzern 6004\nSchweiz\n\nWas du bewirkst\nDu betreust und optimierst unsere Proxy-Infrastruktur inklusive Skyhigh Client Proxy (SCP) für einen stabilen, sicheren Internetzugang und sorgst mit dem Betrieb und der Weiterentwicklung unserer VPN-Lösungen für zuverlässige, sichere Netzwerkverbindungen.\nAls Stellvertretung unterstützt du Betrieb und Weiterentwicklung der ePO-Plattform sowie des Firewall-Umfelds, einschliesslich der Wartung von ePO sowie Changes und Troubleshooting im Firewall-Umfeld.\nFür Genesys Cloud CX übernimmst du die Stellvertretung und unterstützt Betrieb, Troubleshooting und Weiterentwicklung unserer Contact-Center-Plattform.\nAls ITSM-Koordinator vertrittst du das Team in relevanten ITSM-Themen und bildest die Schnittstelle zwischen technischen Aufgaben und übergeordneten ITSM-Prozessen.\nKomplexe Netzwerk-, Security- und Kommunikationsstörungen analysierst du End-to-End und 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