{"id":3011432,"url":"https://alion.io/job/svitla-systems-senior-platform-engineer-technical-lead","title":"Senior Platform Engineer / Technical Lead","company":{"id":2216,"name":"Svitla Systems","domain":"svitla.com","url":"https://alion.io/company/svitla-systems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":78,"open_postings":8,"ghost_share":0,"stale_share":0.875,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-11-01T06:10:25Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":112000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1037},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Confluence","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Kanban","optional":false},{"name":"Kubernetes","optional":false},{"name":"LDAP","optional":false},{"name":"Node JS","optional":false},{"name":"Python","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"Incident Management","optional":true},{"name":"JavaScript","optional":true},{"name":"Matter","optional":true},{"name":"MySQL","optional":true},{"name":"PostgreSQL","optional":true},{"name":"PowerShell","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-21T10:32:46Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-01T15:28:23Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Svitla Systems Inc. is looking for a Senior Platform Engineer / Technical Lead for a full-time position (40 hours per week) in Mexico. Our client is a global biopharmaceutical company.\nThis role is critical to enabling the design and execution of clinical trials by building, maintaining, and evolving a cloud-native software platform that supports study design activities across internal and external partners. You will be part of a cross-functional product team operating under a BizDevOps model, collaborating with Product Leads, DevOps Engineers, Release Managers, Business Analysts, Quality Managers, Business Partners, and Product Owners.\nRequirements\nRequirements:\n8+ years of relevant IT experience, including at least 3 years in a Technical Lead or Senior Engineer role on cloud-native platforms.\nProven experience as a Senior Engineer or Technical Lead in cloud-native application development and software architecture design.\nStrong hands-on experience building full-stack microservices applications using modern frameworks and languages (e.g., Java, Python, Node.js, React, or equivalent).\nDemonstrated experience designing and implementing REST API integrations across enterprise platforms.\nExperience with cloud technologies, particularly AWS and/or Azure, including serverless, containerized, and managed services.\nSolid knowledge of CI/CD practices and tooling such as Jenkins, GitHub Actions, Azure DevOps, or equivalent.\nProficiency with containerization and orchestration tools, specifically Docker and Kubernetes.\nFamiliarity with version control systems, especially Git, and with branching strategies in collaborative engineering teams.\nExperience working in Agile teams using methodologies such as Scrum, Kanban, and SAFe.\nExperience with JIRA, Confluence, and related DevOps tooling.\nExperience working with GxP systems and documentation in a regulated environment.\nExperience with security, authentication, and SSO topics, including Active Directory, LDAP, OAuth2/OIDC, or equivalent.\nExcellent communication skills, with the ability to work independently and collaborate across globally distributed, multicultural teams.\nBachelor’s degree in Computer Engineering, Electrical Engineering, Mathematics, Computer Science, Information Science, or an equivalent field is preferred but not required. Self-taught engineers with a proven history in software engineering will be considered.\nWill be a plus\nNice to have:\nExperience working in R&D Clinical or Life Sciences IT environments, particularly in study design, protocol authoring, or clinical data platforms.\nKnowledge of SnapLogic or similar integration platforms.\nScripting skills for process automation using Bash, PowerShell, or Python.\nFamiliarity with relational databases (MySQL, PostgreSQL) and non-relational databases such as MongoDB.\nExperience with automated testing tools such as JIRA X-Ray or Leapwork.\nStrong understanding of software design principles and patterns (e.g., domain-driven design, event-driven architecture).\nKnowledge of support processes, including Incident Management, Problem Management, and Change Management.\nPassion for learning, innovating, and delivering valuable software to people.\nResponsibilities\nLead technical design and architecture decisions for the Study Designer - Protocol by Design platform, ensuring alignment with the client’s cloud-native and engineering standards.\nParticipate in business requirement gathering and design activities with business and IT stakeholders as part of the product team.\nPerform delivery activities through the Design / Build / Test / Deploy phases for regular and ad-hoc releases of the Study Design product.\nDesign, build, and maintain cloud-native, full-stack microservices applications supporting study design workflows in R&D Clinical.\nDevelop and maintain REST API-enabled integrations between the Study Designer platform and upstream and downstream systems across the R&D ecosystem.\nDrive CI/CD pipeline implementation and improvements, ensuring that automated build, test, and deployment processes are robust and compliant.\nMaintain the work product log for functional and integration configuration across the Study Design product landscape.\nMaintain configuration specification documentation, SDLC documentation, KB articles, and Confluence pages.\nEnsure that all system security and control procedures are implemented and maintained in line with GxP compliance requirements.\nServe as a Subject Matter Expert (SME) on the Study Design platform for IT and business partners across regions and business areas.\nResolve day-to-day incidents and service requests, and work towards reducing incidents and automating service-related activities.\nUpdate ServiceNow for all events related to incidents, service requests, changes, and problems.\nTroubleshoot issues together with DevOps engineers, monitor key metrics, and maintain the overall health of the product.\nWork with Enterprise teams to resolve issues related to infrastructure, storage, databases, cloud, network, and identity management.\nActively participate in service transition when new applications or capabilities are introduced into the Study Design product, ensuring stability during handover to BAU support.\nUse JIRA for requirements, tasks, validation/testing, and go-live activities during releases.\nMeet SLAs and maintain customer satisfaction scores, taking proactive actions to improve them.","description_format":"text","description_chars":5416,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["DevOps & Platform Engineering","IT Outsourcing & Dedicated Teams","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-21T15:29:39Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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