{"id":2791706,"url":"https://alion.io/job/svitzer-it-support-technician","title":"IT Support Technician","company":{"id":2278303,"name":"Svitzer","domain":"svitzer.com","url":"https://alion.io/company/svitzer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":28,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rio de Janeiro, Brazil"],"countries":["BR"],"hiring_countries":["BR"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-20T03:14:28Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Oportunidade de Vaga Efetiva\nVaga: Técnico de Suporte de TI - Rio de Janeiro/RJ ou Santos/SP\nVenha fazer parte da Svitzer Brasil!\nSomos líderes globais em operações de rebocadores e buscamos um profissional para atuar no suporte aos nossos escritórios e à frota marítima na região.\nPrincipais responsabilidades:\nInstalar, configurar, manter e reparar equipamentos de hardware e software;\nPrestar suporte técnico local e remoto aos usuários;\nApoiar a resolução de problemas relacionados a computadores, sistemas, celulares, impressoras, telefonia e conectividade;\nRealizar manutenção e atualização dos equipamentos de TI;\nManter o controle de equipamentos, licenças e documentação dos processos;\nApoiar projetos regionais de tecnologia e atividades relacionadas à infraestrutura de TI;\nEncaminhar chamados que necessitem de suporte especializado, garantindo agilidade na resolução.\nPrincipais requisitos:\nExperiência em suporte técnico de TI;\nConhecimento em hardware, software, redes e conectividade;\nBoa comunicação e capacidade de atendimento aos usuários;\nOrganização e facilidade para trabalhar em equipe;\nConhecimento em redes Wi-Fi, equipamentos Cisco, Ubiquiti ou Meraki será considerado um diferencial;\nExperiência com conectividade 4G/5G e fibra óptica será um diferencial.\nVenha fazer parte da nossa equipe e contribuir para a excelência da Svitzer!\nA Svitzer valoriza a diversidade, a inclusão e o respeito. Esta oportunidade também abrange pessoas com deficiência, conforme previsto na legislação vigente.\nTodos(as) são bem-vindos(as) a se candidatar!\nConfira os detalhes da vaga clicando no link abaixo e embarque nessa jornada com a gente:\nBuilding a Diverse Workplace\nIn Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job - we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.\nDon’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!\nHow to Apply\nTo apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications.","description_format":"text","description_chars":2721,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transport Infrastructure","Sea Freight"],"lifecycle":[{"event":"open","at":"2026-10-17T20:20:31Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":4,"expected_fill_days":21,"reasons":["conf:2","stale_co","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/svitzer-it-support-technician","json_url":"https://alion.io/job/svitzer-it-support-technician.json","meta":{"generated_at":"2026-10-20T06:37:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7237,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2278303},"rest":"https://alion.io/mcp/rest/get_company?id=2278303"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsvitzer-it-support-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsvitzer-it-support-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsvitzer-it-support-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/svitzer-it-support-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsvitzer-it-support-technician"}]}