{"id":2948650,"url":"https://alion.io/job/swap-commerce-ltd-credit-controller","title":"Credit Controller","company":{"id":1807561,"name":"Swap Commerce Ltd.","domain":"swap-commerce.com","url":"https://alion.io/company/swap-commerce","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":44000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-10-20T16:15:42Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-24T10:29:52Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Swap\nSwap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.\nBuilt for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.\nAt Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.\nAbout the Role\nWe’re seeking a proactive and detail-oriented Credit Controller to join our Finance team. In this pivotal role, you will manage the company’s accounts receivable processes, ensure timely collections, maintain positive client relationships and support our cash flow management as we scale globally This is an exciting role for a problem solver who enjoys working within a fast paced start-up environment and can drive the implementation of new systems, processes and policies from an early stage. You must have an impeccable attention to detail and have worked within a fast paced start-up environment where you can quickly execute on multiple operational tasks and build strong relationships with our customers and within Swap. \nThe responsibilities of this role can change in line with your skills in the future and this is an opportunity to shape this role as Swap grows.\nKey responsibilities\nProactively manage the cash collection via setting of Direct Debit templates and communicating with customers.\n\nProactively follow up on outstanding invoices via phone, email and CRM tools, and monitor customer credit accounts and payment terms.\n\nCollaborate with Sales, Onboarding, Customer Success and Finance to resolve billing issues or disputes acting as a cross functional business partner to internal stakeholders.\n\nPrepare regular debtor reports, adding necessary comments including assessment of customers’ creditworthiness, which are presented to management and provide cash flow forecasts.\n\nEnsure that the newly created credit control policy is adhered to or amended where necessary and adopt new frameworks for various credit control areas such as recognition of bad debts.\n\nContribute to the implementation of software tools (ERP, Internal queries management, Accounts Receivable portal)\n\nSupport month-end closing and audit activities relating to receivables.\n\nWhat we would like to see:\nRelevant experience of 2+ years in Accounts Receivable management, preferably in a tech-driven company where you worked with international clients and multi-currency accounts.\n\nComfortable using accounting software (NetSuite or similar) and CRM tools.\n\nStrong communication and negotiation skills with customers and internal stakeholders and a customer-centric mindset.\n\nHighly numerate with analytical skills and attention to detail.\n\nAbility to take initiative and work with minimal supervision in a rapidly changing environment.\n\nA problem solving, hands on and common sense approach, not afraid to talk to multiple stakeholders and challenge their responses.\n\nFlexible and adaptable to change including new systems.\n\nInterest in ecommerce and working in a start-up environment.\n\nWhat we offer\nCompetitive base salary: Pay that reflects your experience and the impact you’ll have, reviewed regularly as you grow with us.\nStock options: Own a piece of what we’re building. As a high-growth scale-up, you’ll share in the upside as the company grows.\nGenerous PTO: Competitive annual leave, with public holidays on top, plus your birthday off so you can celebrate properly.\nPrivate healthcare: Comprehensive private medical cover, so you can get the care you need quickly.\nPension contributions: Company contributions to help you build long-term financial security.\nWellness benefits: Support for your physical health and wellbeing, so you can look after yourself in the way that works for you.\nMental health support: Access to mental health resources and support, because looking after your mind matters as much as your body.\nEnhanced maternity and paternity leave: Extra support when you’re growing your family, so you can focus on what matters most.\nFlexible working: Choose how and where you do your best work, with the trust and autonomy to manage your own time.\nWork abroad for 4 weeks a year: Take your laptop somewhere new for up to four weeks each year, whether that’s family, travel, or a change of scenery.\nQuarterly team offsite budget: A dedicated budget each quarter for your team to get together, connect, and have fun.\nThursday happy hour: Wind down the week with your colleagues at our Thursday happy hour, held across all of our locations.\nBreakfast Mondays: Start the week with a good meal and good company.\nDiversity & Equal Opportunities:\nWe embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.","description_format":"text","description_chars":5243,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms"],"lifecycle":[{"event":"open","at":"2026-10-20T19:21:54Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":45,"reasons":["conf:3","velocity","win:early","comp:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/swap-commerce-ltd-credit-controller","json_url":"https://alion.io/job/swap-commerce-ltd-credit-controller.json","meta":{"generated_at":"2026-10-24T13:16:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19030,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1807561},"rest":"https://alion.io/mcp/rest/get_company?id=1807561"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fswap-commerce-ltd-credit-controller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fswap-commerce-ltd-credit-controller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fswap-commerce-ltd-credit-controller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/swap-commerce-ltd-credit-controller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fswap-commerce-ltd-credit-controller"}]}