{"id":2265869,"url":"https://alion.io/job/swatchgroup-operational-it-manager","title":"Operational IT Manager","company":{"id":96617,"name":"Swatchgroup","domain":"swatchgroup.com","url":"https://alion.io/company/swatchgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Marin-Epagnier, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-23T00:00:00Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":19},"description":"Job description ##In this management position, you are responsible for the operational excellence, reliability, security, and delivery of Industrial IT systems and projects supporting a high-tech manufacturing environment. ##Reporting to the IT Manager, you manage Industrial IT by planning, coordinating, and delivering multiple parallel initiatives, while ensuring stable day-to-day operations and the controlled evolution of systems in alignment with business and manufacturing priorities. ##Tasks & Responsibilities :** ##Lead, support, and develop the IT Operations team through acting as a facilitator to enable highly skilled professionals to perform effectively and sustainably over time\nCreate the conditions for durable performance through clear objectives, trust, prioritization, and sound workload management\nEnsure stable, secure, and reliable operations of Manufacturing Execution Systems (ISA-95 Level 3) and equipment integration systems (Level 2) in a production-critical environment\nDefine, implement, and enforce IT Operations governance, including incident, problem, and change management\nGuarantee clear responsibilities and interfaces between ISA-95 layers, between MES (L3), automation systems (L2), and business systems (L4)\nAct as the Operational IT counterpart for Manufacturing, Engineering, and Quality on all topics related to MES, shopfloor IT, and equipment integration\nManage multiple concurrent operational IT projects impacting manufacturing systems (e.g. MES, RMS, CMMS, APS), ensuring prioritization, capacity management, risk control, and on-time delivery, using PMI and Agile best practices\nReview and challenge technical and architectural choices related to software solutions, interfaces, and infrastructures, in close collaboration with the IT Architect\nCentralize and structure operational communication and change requests\nManage and monitor external partners and system integrators involved in MES and equipment integration, ensuring SLA compliance, service quality, and cost control\nIdentify operational and delivery risks impacting manufacturing systems and drive continuous improvement to reduce incidents, downtime, and technical debt\nProfile ##Engineering degree or Master-s degree in Computer Science or a closely related technical field (mandatory)\nFormal training in project management and Agile delivery, demonstrated by PMI and Agile certifications\nProfessional requirements ##Minimum 15 years of professional experience in IT, including substantial exposure to industrial and manufacturing environments\nStrong track record in IT Operations for production-critical systems, covering operational IT\nClear, practical understanding of ISA-95 responsibilities and interfaces across manufacturing systems (L3), automation (L2), and equipment (L1)\nSolid technical background in software development, system integration, and cloud / hybrid architectures\nDemonstrated experience managing multiple concurrent operational IT projects, balancing delivery, stability, and capacity constraints\nProven ability to lead and develop highly skilled technical teams and to operate effectively in high-pressure, production-critical environments\nLanguages ##Excellent written and verbal communication skills\nProfessional fluency in French and French is required, German an advantage\nContact ##Denise Germann\nJob location\nRue des Sors 3\n2074 Marin (Neuchatel)\nSwitzerland\nCompany address\nEM Microelectronic-Marin Ltd\nRue des Sors 3\nCH-2074 Marin-Epagnier\nApply for this job\nShare this job offer\n*\n*\n*\n*\n*","description_format":"text","description_chars":3536,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches"],"lifecycle":[{"event":"open","at":"2026-10-11T05:13:31Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.746,"p_room":0.55,"age_days":19,"expected_fill_days":19,"reasons":["seen:19","win:tail"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/swatchgroup-operational-it-manager","json_url":"https://alion.io/job/swatchgroup-operational-it-manager.json","meta":{"generated_at":"2026-10-12T21:57:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion 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