{"id":4036415,"url":"https://alion.io/job/swbc-quality-control-specialist","title":"Quality Control Specialist","company":{"id":1971330,"name":"SWBC","domain":"swbc.com","url":"https://alion.io/company/swbc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":11,"ghost_share":0,"stale_share":0.273,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-10T20:28:27Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T20:28:27Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"SWBC is seeking a talented individual to perform audits of the accuracy and timeliness of CPI and Mortgage insurance processing and escrow insurance disbursement made in accordance with the Service Center SLAs. This role also prepares and maintains accurate audit reports to support audit findings.\nWhy you'll love this role:\nThis role is an excellent opportunity to review processes, listen to customer calls, and provide feedback to various departments on opportunities for improvement. You will be able to learn about multiple products in the financial industry and ensure SWBC is following the proper guidelines. Your representation will directly contribute toward SWBC's Mission to provide service that exceeds our client’s expectations.\nEssential duties include the following:\nConducts quality control audits of insurance updates processed to assess compliance with company procedures and SLA agreements. \nReviews department/team internal control procedures and ascertains whether insurance processing transactions are properly supported and recorded for various regulatory requirements. \nReviews existing business processes to identify inefficiencies in processing and potential weaknesses that may cause inaccurate processing and coordinates any findings with the training team for documentation. \nReviews business and system processes in order to identify and recommend process improvements that increase efficiency and/or accuracy of CPI and Mortgage insurance processing. \nPrepares and maintains accurate audit reports to support audit findings. \nSerious candidates will possess the minimum qualifications:\nAssociate’s Degree in Accounting, Finance, or related field or equivalent experience required.\nMinimum of two (2) years identifying process improvements, automobile and/or mortgage insurance processing, escrow insurance disbursement, or related experience preferably within the insurance industry required.\nQuality control auditing experience preferred. \nBasic understanding of Auto and Mortgage Insurance.\nFamiliar with appropriate and effective internal control procedures.\nAble to identify business process improvements and report existing deficiencies to management.\nAble to analyze and manipulate large volumes of transaction-level detail.\nAble to effectively plan and execute audit assignments including documentation of audit approach and findings.\nAble to recommend means of obtaining and analyzing transactional data, as well as evaluate the accuracy of insurance update transactions in accordance with company procedures.\nAble to work independently and remain self-motivated with minimal direct supervision.\nStrong organization skills and close attention to detail.\nGood interpersonal skills with ability to interview individuals associated with audit subject matter as well as communicate findings to management.\nWorking knowledge of personal computers to include MS Word and Excel.\nAble to type 35 wpm accurately.\nIntermediate to advance MS Access and MS Excel skills preferred.\nAble to stoop, kneel, and sit for long periods of time.\nSWBC offers*:\nCompetitive overall compensation package\nWork/Life balance \nEmployee engagement activities and recognition awards \nYears of Service awards\nCareer enhancement and growth opportunities \nLeadership Academy and Mentor Program\nContinuing education and career certifications \nVariety of healthcare coverage options\nTraditional and Roth 401(k) retirement plans \nLucrative Wellness Program\n*Based upon employee eligibility\nAdditional Information:\nSWBC is a Substance-Free Workplace and requires pre-employment drug testing.\nPlease note, SWBC does not hire tobacco users as allowed by law.\nTo learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.","description_format":"text","description_chars":3778,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Payment Processing & Gateways","Mortgage Lending & Brokers","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-11-10T20:28:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":64,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-10T22:31:13Z"},"pay":null,"html_url":"https://alion.io/job/swbc-quality-control-specialist","json_url":"https://alion.io/job/swbc-quality-control-specialist.json","meta":{"generated_at":"2026-11-10T22:31:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":295,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1971330},"rest":"https://alion.io/mcp/rest/get_company?id=1971330"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fswbc-quality-control-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fswbc-quality-control-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fswbc-quality-control-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/swbc-quality-control-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fswbc-quality-control-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4036415}},{"tool":"search_jobs","arguments":{"company":"swbc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4036415},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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