{"id":742879,"url":"https://alion.io/job/sweatpals-solutions-engineer","title":"Solutions Engineer","company":{"id":685984,"name":"Sweatpals","domain":"sweatpals.com","url":"https://alion.io/company/sweatpals","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":97000,"max_usd":204000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":271},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ETL/ELT","optional":false},{"name":"JavaScript","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false},{"name":"Airtable","optional":true},{"name":"Zapier","optional":true}],"status":"live","first_seen_at":"2026-07-09T20:49:43Z","employer_posted_date":"2026-07-09","last_verified_at":"2026-10-01T08:06:05Z","board_verified":true,"closed_at":null,"days_open":83,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":83},"description":"About Sweatpals\nAt Sweatpals, our mission is to help people build real connection through movement - and empower the next generation of fitness entrepreneurs.\nBacked by a16z Speedrun, Kevin Hart, and other world-class investors, we connect hundreds of thousands of “Pals,” hosts, and gyms through events, memberships, and social features.\nWe believe working out should be joyful, social, and inclusive - not just a solo grind. From run clubs and beach pilates to pickleball leagues and cold plunge socials, Sweatpals turns everyday workouts into meaningful social experiences.\nSweatpals also gives local leaders the tools to grow their fitness communities from side hustles to full-time, even million-dollar businesses. Hosts use our platform to run their business - from ticketing and RSVPs to class packs and memberships.\nThe Role\nWe're hiring a Solutions Engineer (Success Team) to be the technical partner for our hosts - acting as a developer who is host-facing. You’ll sit on our Success team, but your day-to-day will look like engineering: designing integrations, building and debugging implementations, shaping APIs/workflows with our product/engineering team, and shipping real code/config that unlocks value for hosts and expedite the migration process for studios/gyms and event hosts.\nThis is not a “light technical” onboarding role. We need someone who can drop into messy real-world environments, read logs, reason about systems, write scripts, and turn ambiguity into a working solution - then explain it clearly to a gym owner, studio operator, or community leader.\nYou’ll be the bridge between:\nwhat our product can do today,\n\nwhat hosts need to run their business,\n\nand what we should build next to make Sweatpals the best platform for fitness entrepreneurs.\n\nWhat You’ll Own\nBe the technical owner of host success post-sale - ensuring technical discovery, solution design, integration delivery, and long-term reliability for key hosts.\n\nDesign and build host-specific solutions using APIs, webhooks, OAuth, event-driven patterns, and scripting (Python/JS). This includes prototypes, data transforms, and one-off tooling when needed.\n\nLead complex integrations end-to-end (ticketing/memberships, CRMs, marketing tools, payments, analytics, community platforms, etc.) by translating requirements into technical designs and shipping working implementations, with support of your product and success counterparts.\n\nHandle data migrations and data correctness: import/export, mapping, deduping, validation, backfills, and ongoing syncs - with strong attention to integrity and edge cases.\n\nTroubleshoot like an engineer: reproduce issues, inspect payloads, debug API/webhook failures, diagnose performance or data issues, and partner with Engineering on fixes.\n\nCreate scalable technical playbooks: internal docs, reference architectures, reusable scripts, and SOPs that reduce time-to-value and make success delivery repeatable.\n\nPartner tightly with Success Managers to run implementations with great communication, crisp next steps, and a “no surprises” experience for hosts.\n\nBe the technical voice of the host internally: surface product gaps, integration patterns, and recurring blockers - and help prioritize what Engineering should build to remove them.\n\nDefine and track implementation/technical success metrics (time-to-first-event, time-to-first-$, integration error rates, data freshness, migration quality, churn risk signals) and use them to drive continuous improvement.\n\nWho You Are\n4-7+ years in software engineering, solutions engineering, sales engineering, forward-deployed engineering, developer advocacy, or technical customer success - with significant hands-on building.\n\nDeveloper-first skill set:\nStrong fundamentals (APIs, auth, webhooks, databases, data modeling)\n\nComfortable writing production-quality scripts/services (Python, JavaScript/TypeScript, SQL/Postgres or similar)\n\nCan work with JSON, CSVs, ETL-style transforms, and automation\n\nIntegration + migration mindset: you enjoy making systems talk to each other, and you can reason about failure modes, retries, rate limits, and observability - and you naturally turn hard-won integration/migration lessons into reusable patterns, tooling, and defaults that make the next implementation smoother than the last.\n\nStrong communicator with non-technical stakeholders: you can explain tradeoffs, timelines, and technical concepts in a way that builds trust and clarity.\n\nHigh ownership + project leadership: you can run multiple workstreams, keep stakeholders aligned, and drive to “working in production,” not just “sounds good in a doc.”\n\nProduct instincts: you spot patterns across host needs, propose scalable solutions, and help evolve the platform rather than endlessly solving the same one-off problem.\n\nStartup energy: scrappy, resourceful, energized by ambiguity, and excited to build systems from the ground up.\n\nNice to Have\nExperience supporting a two-sided marketplace or platform business\n\nFamiliarity with fitness, wellness, events, ticketing, or memberships\n\nExperience with internal tooling/automation (Zapier, Airtable etc.)\n\nExperience with instrumentation/monitoring or analytics pipelines\n\nExperience working directly with external developers (partners, agencies, host tech teams)\n\nSuccess Looks Like\nKey hosts launch and expand faster - time-to-value decreases measurably under your ownership\n\nIntegrations are stable, observable, and maintainable - not fragile one-offs\n\nMigrations are clean and trusted - hosts see correct data and feel confident\n\nRecurring technical blockers get eliminated through product improvements, not just patched repeatedly\n\nSuccess and Engineering operate as one team on host outcomes - with crisp handoffs, clear specs, and rapid iteration\n\nHosts feel technically supported and personally cared for - with a high-trust, high-clarity experience\n\nWhy Join Sweatpals\nAt Sweatpals, you’ll do more than support technical onboarding - you’ll shape the future of how fitness communities grow. If you’re motivated by ownership, complexity, and meaningful impact, this is a place where your work will truly matter. We move fast, think creatively, and operate with high trust and high expectations.\nYou’ll thrive here if you:\nWant real ownership, not a narrow channel or templated playbook\n\nAre excited to build systems from the ground up - not just optimize what someone else built\n\nWant to ship real technical solutions that show up in the real world for hosts and their communities\n\nTake pride in clear thinking, strong execution, and measurable outcomes\n\nAre energized by smart, motivated teammates who move fast and bring their best every day\n\nCare about helping people connect, feel seen, and live healthier lives\n\nWe’re still early - which means your work will have outsized impact on the company, the product, and the lives of Pals and Hosts in our community. If you’re excited by challenge, autonomy, and a mission with heart, you’ll feel at home here.","description_format":"text","description_chars":7000,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fitness"],"lifecycle":[{"event":"open","at":"2026-09-11T13:11:44Z"}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.492,"p_room":0.28,"age_days":83,"expected_fill_days":35,"reasons":["conf:24","win:tail","crowd:"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/sweatpals-solutions-engineer","json_url":"https://alion.io/job/sweatpals-solutions-engineer.json","meta":{"generated_at":"2026-10-01T18:22:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":664,"day_limit":5000,"remaining_today":4336,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}