{"id":3008123,"url":"https://alion.io/job/sweed-crm-administrator","title":"CRM Administrator","company":{"id":687769,"name":"Sweed","domain":"sweedpos.com","url":"https://alion.io/company/sweedpos","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apex","optional":true},{"name":"Salesforce Flow","optional":true}],"status":"live","first_seen_at":"2026-10-21T11:30:45Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T14:12:58Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Hi there!\nWe're Sweed, a product-driven startup building an all-in-one cannabis retail platform.We're looking for a CRM Administrator to join our team remotely and take ownership of our existing CRM infrastructure, primarily HubSpot, with additional responsibility for Salesforce administration.\nAbout Us\nAt Sweed, we’re reimagining how cannabis retailers operate. Our enterprise-grade platform combines POS, eCommerce, Marketing, Analytics and Inventory Management into a single, seamless solution-eliminating the need for multiple third-party tools.\nWe believe in simplicity, efficiency, and innovation. That’s why we build for scalability and performance, making life easier for cannabis retailers while driving real business growth.\nWhy We’re Doing This\nAt Sweed, we believe in the medicinal potential of cannabis. It has been shown to help with chronic pain, anxiety, depression, and many other conditions. Despite the lingering stigma, we see cannabis as a powerful tool for improving lives.\nThe industry is evolving rapidly, and we’re here to drive that transformation-making cannabis retail more efficient, accessible, and customer-friendly.\nWhere We Are Now\nWe’ve been on the market for 7 years, continuously growing and refining our product.\nOur focus is on earning customer trust, which means constantly improving our delivery processes and rolling out new features. At the same time, we navigate the complex legal landscape of the cannabis industry, ensuring our platform remains compliant and future-proof.\nWhy We’re Hiring\nAs Sweed continues to grow, our CRM systems play an important role in supporting business operations, maintaining accurate data, and providing reliable reporting across teams.\nWe're looking for a hands-on CRM Administrator to maintain, optimize, and improve our existing CRM infrastructure. HubSpot will be the primary focus of this role, while Salesforce will require periodic administration, troubleshooting, and configuration support.\nThe main priority is to ensure that our CRM architecture is well-structured, data remains clean and consistent, and existing reports, workflows, and integrations function reliably.\nWe're looking for someone who can confidently navigate existing CRM configurations, identify and resolve structural issues, clean up legacy setups, and proactively improve system efficiency and scalability.\nWhat You’ll Be Working On\nCRM Administration & Architecture\nOwn the day-to-day administration, maintenance, and optimization of HubSpot.\n\nAudit and improve the existing CRM architecture, including objects, properties, associations, pipelines, and lifecycle stages.\n\nIdentify and resolve structural inconsistencies, outdated configurations, and technical debt.\n\nPerform periodic Salesforce administration, including configuration updates, user management, and troubleshooting.\n\nMaintain consistency between HubSpot, Salesforce, and related business processes.\n\nData Quality & Management\nMaintain accurate, consistent, and reliable CRM data across both platforms.\n\nConduct regular data audits, cleanup, deduplication, and standardization.\n\nIdentify and resolve data inconsistencies, incorrect mappings, and synchronization issues.\n\nEstablish and maintain data quality standards and best practices.\n\nReporting & Analytics\nAudit, maintain, and optimize existing HubSpot reports and dashboards\n\nInvestigate and resolve reporting discrepancies, incorrect filters, and tracking issues\n\nEnsure CRM data supports accurate business reporting and decision-making\n\nCreate or improve reports and dashboards based on business requirements\n\nWorkflows & Automation\nMaintain, troubleshoot, and optimize existing HubSpot workflows and automations\n\nIdentify and resolve automation conflicts, errors, and inefficiencies\n\nSupport Salesforce automations and configurations when needed\n\nImplement improvements to existing processes and introduce new automations where appropriate\n\nSystem Maintenance & Integrations\nProvide ongoing CRM support, troubleshooting, and system maintenance\n\nMonitor and troubleshoot HubSpot-Salesforce synchronization and integrations with other tools\n\nManage CRM user access, permissions, and configuration updates\n\nCollaborate with Sales, Marketing, Customer Success, and other teams on CRM-related requests\n\nMaintain documentation of CRM configurations, processes, and changes\n\nProactively identify opportunities to improve system reliability, efficiency, and scalability\n\nWhat We’re Looking For\nStrong hands-on experience with HubSpot CRM administration and configuration\n\nPractical experience administering Salesforce, including basic configuration, user management, and troubleshooting\n\nSolid understanding of CRM architecture, data models, objects, properties, pipelines, and lifecycle stages\n\nExperience maintaining and improving existing CRM environments\n\nStrong experience with CRM data management, cleanup, and data quality processes\n\nExperience building, maintaining, and troubleshooting CRM reports and dashboards\n\nKnowledge of CRM workflows, automation, and integration processes\n\nAbility to investigate complex CRM issues, identify root causes, and implement sustainable solutions\n\nStrong analytical thinking, attention to detail, and problem-solving skills\n\nAbility to work independently, prioritize tasks, and take ownership of CRM operations\n\nGood communication skills and experience collaborating with cross-functional teams\n\nNice to Have\nExperience managing HubSpot-Salesforce integrations and data synchronization\n\nUnderstanding of Sales Operations, Marketing Operations, or Revenue Operations\n\nExperience with CRM APIs, third-party integrations, and data mapping\n\nFamiliarity with advanced HubSpot features, custom objects, and complex workflows\n\nExperience with Salesforce Flow and advanced Salesforce configuration\n\nExperience working in a B2B SaaS environment\n\nHubSpot or Salesforce certifications\n\nWhat Else Matters?\nOwnership - You take responsibility for CRM system reliability, data quality, and continuous improvement\n\nProactive mindset - You identify issues and opportunities for improvement before they become business problems.\n\nAttention to detail - You understand how CRM configuration and data quality impact reporting and business operations\n\nStructured thinking - You can work with complex existing systems, identify root causes, and implement maintainable solutions\n\nBusiness understanding - You understand how CRM systems support Sales, Marketing, and Customer Success teams\n\nPractical approach - You prioritize sustainable improvements over unnecessary complexity\n\nAdaptability - You are comfortable working with evolving requirements and existing legacy configurations\n\nWhat We Offer\nSalary in USD (B2B contract with the US company)\n\n100% remote - We’re a remote-first company, no offices needed!\n\nFlexible working hours - Core team time (US Eastern Time)\n\n20 paid vacation days per year\n\n12 holidays per year\n\n3 sick leave days\n\nMedical insurance after probation\n\nEquipment reimbursement (laptops, monitors, etc.)\n\nHiring Process\nRecruiter Call (40 min)\n\nHiring Manager Interview (60 min) - scenario-based discussion\n\nTechnical Interview (60 min) - deep dive into your skills\n\nIntro with the Team (30 min) - cultural fit and collaboration style","description_format":"text","description_chars":7254,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","Cannabis & CBD"],"lifecycle":[{"event":"open","at":"2026-10-21T14:29:45Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":3,"expected_fill_days":42,"reasons":["conf:3","urgency","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/sweed-crm-administrator","json_url":"https://alion.io/job/sweed-crm-administrator.json","meta":{"generated_at":"2026-10-25T15:00:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21646,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687769},"rest":"https://alion.io/mcp/rest/get_company?id=687769"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsweed-crm-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsweed-crm-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsweed-crm-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sweed-crm-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsweed-crm-administrator"}]}