{"id":2887945,"url":"https://alion.io/job/swift-transportation-driver-support-specialist-pt","title":"Driver Support Specialist - PT","company":{"id":2260772,"name":"Swift Transportation","domain":"swifttrans.com","url":"https://alion.io/company/swifttrans","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T00:56:16Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-26T08:53:45Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Description\nPosition at Swift Transportation\nPay Range: $20.00-$23.00 Hourly\nWho We Are:\nSwift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.\nJob Responsibilities: What you will do\nProvide drivers with necessary support due to absence, or during evening and/or weekend hours so that drivers can deliver loads safely and on time.\nRespond to drivers needs and questions regarding schedule, loads, paperwork etc.\nDispatch drivers on pre-planned loads and complete all corresponding data entry and/or paperwork.\nResolve load targets and work with appropriate parties to address customers' special needs/requests as it relates to load planning and/or on-time delivery.\nMonitor assigned loads and appropriately document issues and/or resolutions and/or escalations.\nHand off appropriate information to next shift.\nPromote driver safety at all times.\nProactively work to assist others in achieving the organization's objective.\nCopy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=6909\nQualifications: What you need to bring\nPrevious related experience in call center and/or transportation operations preferred.\nMust have strong communication skills.\nMust be able to work in high pressure situations.\nMust possess strong problem solving skills.\nMust be self-motivated.\nMust be detail-orientated.\nHigh School Diploma or equivalent required.\nWhat we offer:\nOur Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.\nVolunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.\nTraining, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.\nDiversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.\nThe Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. 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