Principal Product Manager

Swiftly is searchingfor a Principal Product Managerwhowill lead and own the product development lifecycle.This role will own the strategy, roadmap, and execution,balancing strategic prioritization with hands-on execution. This role will work closely with cross-functional teams to identifyopportunities to apply AI-driven automation across retail workflows, deliveringinnovative products that improve operational efficiency,and enhance the digital shopping experience.

This is a full-time contract role. We use Deel as the employer of record and contract.

Responsibilities Include:

• Develop and execute the product strategy and roadmap for AI-powered shopping experiences and digital marketing solutions
• Lead AI initiatives that automate complex marketing workflows, reducing manual effort and improving operational efficiency
• Partner with Marketing, Engineering, and customers to understand business processes, identify pain points, and translate them into AI-powered product opportunities
• Drive the design and development of AI-powered products, intelligent workflows, and AI agents that automate complex business processes and improve operational efficiency
• Translate ambiguous business problems into scalable AI product solutions
• Partner with engineering, design, and business teams to ensure alignment on priorities, timelines, and technical feasibility
• Stay informed about AI and retail technology trends to identify opportunities for product innovation and workflow automation
• Gather feedback from internal and external stakeholders to identify pain points, opportunities, and enhancements for the platform
• Develop KPIs and dashboards to measure success and guide future improvements
• Other related duties as assigned

Required Qualifications:

• 7+ years of product management or engineering experience, delivering highly technical products
• Experience with subscription products, pricing, and/or demonstrated success in improving user retention
• Ability to identify operational processes and apply AI technologies to automate decision-making, improve efficiency, and reduce manual work
• Demonstrated data-driven approach to problem solving by gathering, analyzing, and interpreting data, using customer feedback and business insights to drive product decisions
• Experience managing a portfolio of products. Experience working across multiple engineering teams simultaneously
• Ability to operate effectively in fast-paced, ambiguous environments
• Healthy balance of both analytical and creative thinking with a desire to discover and fulfill the needs of clients as well as end users
• Experience with SaaS platforms, developer ecosystems, or enterprise-scale solutions
• Excellent communication and collaboration skills

Preferred Qualifications:

• Experience in a hyper-growth startup environment
• Demonstrated ability across customer segmentation, new product strategy, execution, and product analytics
• Passion for technology and a commitment to expanding technical knowledge