Marketing Associate

ABOUT THE ROLE

SwiftServe is looking for a creative, enthusiastic and results-oriented Marketing Associate to support brand awareness, customer acquisition, vendor engagement and business growth through effective marketing initiatives.

Required

• Bachelor’s degree in marketing, Business Administration, Communications, or a related field (or a Diploma plus 2+ years of relevant experience)

• 1–3 years of marketing experience, ideally in e-commerce, retail, FMCG, logistics, or digital services

• Hands-on experience running social media pages (Facebook, WhatsApp Business, Instagram, TikTok) and paid ads (Meta Ads Manager)

• Strong written and spoken English and Chichewa, able to create content for urban and peri-urban Malawian audiences

• Basic skills in design and content tools (Canva or similar) and short-form video

• Comfort with numbers: tracking campaign results, reach, conversions, and cost per acquisition

• Proficiency in MS Office or Google Workspace, especially Excel or Sheets

• Willingness to do field activations, vendor visits, and events around Blantyre and other towns

Preferred

• A professional marketing qualification (CIM, ABMA, or ICAM), completed or in progress

• Experience with Google Analytics, SEO, email or SMS marketing, or influencer campaigns

• Familiarity with mobile money (Airtel Money, TNM Mpamba) and online buying behavior in Malawi

• Experience recruiting or onboarding vendors or merchants

• A portfolio of campaigns or content they have produced

Personal attributes

• Creative, self-driven, and comfortable in a fast-moving startup

• Organized, able to handle several campaigns at once

• Customer-focused, with good relationship-building skills

HOW TO APPLY

Interested candidates should submit their updated CV and cover letter by email.

Application email: [email protected]

APPLICATION DEADLINE: 17 OCTOBER 2026

Only shortlisted candidates will be contacted.

Join SwiftServe and be part of a team transforming how people shop and access products in Malawi.